August 19, 2008

Students: Help finding your Blackboard Courses

If you are student looking for your courses in Blackboard and cannot see them, it may be that it has not been created by the faculty member or it has not been made available by the faculty member. Please check with your faculty member to see if the course has been created and it is available or if they are using Blackboard.

If the faculty has created and made available the course and you still do not see it in Blackboard, please contact the Help Desk via email help@vcu.edu or call 828-2227or enter a self-service ticket at https://supportcenter.vcu.edu/.

Thank you,
The Blackboard Team

August 4, 2008

Cancelled -- Blackboard Downtime Maintenance – August 8, 4pm to midnight

The regularly scheduled Blackboard downtime maintenance for Friday, August 8, 4pm to midnight has been CANCELED. The system will NOT be taken down.


Regards,
The Blackboard Team

For further assistance contact:
Technology Services Help Desk Contact Information
Phone: 828-2227
Email: blackboard@vcu.edu
Help ticket: http://www.ts.vcu.edu/helpdesk/
Blackboard FAQ: http://faq.vcu.edu/ts/

Bb Training/Instructional Assistance
http://www.pubinfo.vcu.edu/training/it/search.asp (enter Keyword: Blackboard)
Center for Teaching Excellence - http://www.vcu.edu/cte/

July 25, 2008

Blackboard Maintenance Completed on Friday, July 25, 2008 at 5:45pm

The Blackboard maintenance started at 4pm and was completed by 5:45pm.

July 22, 2008

Blackboard Downtime Maintenance – July 25, 4pm to midnight

Blackboard Maintenance - Friday, July 25, 2008 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month.

If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at:

http://blog.vcu.edu/blackboard/

Regards,
The Blackboard Team

For further assistance contact:
Technology Services Help Desk Contact Information
Phone: 828-2227
Email: blackboard@vcu.edu
Help ticket: http://www.ts.vcu.edu/helpdesk/
Blackboard FAQ: http://faq.vcu.edu/ts/

Bb Training/Instructional Assistance
http://www.pubinfo.vcu.edu/training/it/search.asp (enter Keyword: Blackboard)
Center for Teaching Excellence - http://www.vcu.edu/cte/

July 20, 2008

Blackboard up again -- 11:55 AM - Sunday, July 20th

Blackboard up again -- 11:55 AM - Sunday, July 20th

Blackboard down again for continued storage maintenance

We apologize for this sudden inconvenience. Blackboard will be taken down again for continued maintenance of storage devices. We will post to Blackboard Alerts again once the Blackboard application is up.

Thank you!
Blackboard staff