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October 26, 2008

Sunday, Oct. 26, 2008 Bb Maintenance completed at 1:30pm

The Blackboard maintenance on Sunday, October 26, 2008, started at 6am and was completed at 1:30pm.

Regards,
The Blackboard Team

October 22, 2008

Emergency Alternate VCU website - www.vcuopen.org

This is a reminder of the emergency alternate VCU website - www.vcuopen.org. This site will be updated with the latest information during emergencies only when access to www.vcu.edu is unavailable.

October 21, 2008

Blackboard Maintenance - October 26th, 6am to 4pm

Blackboard will be taken down 6:00 AM, Sunday, October 26th, for vital disk and storage network maintenance. This has been changed from the original posting of 8AM. It's possible that the system will be down until 4:00 PM. If unforeseen circumstances cause the system to be down past 4:00 PM, updates will be posted to the Blackboard system announcement blog.

Regards,
Blackboard Team

October 10, 2008

Blackboard News (User's Group and Oct 26 Downtime)

If you have any questions concerning any of the items in this blog entry or questions at any time about Blackboard (Bb), please submit an on-line help desk ticket at http://www.at.vcu.edu/helpdesk/ or email blackboard@vcu.edu or call 828-2227. If the Help Desk staff cannot answer your questions they will forward your questions to a member of the Technology Services Learning Systems staff. A portion of the Learning Systems staff in Technology Services is dedicated to monitoring Blackboard help tickets.

Items covered in this blog entry:
Blackboard User’s Group meeting Thursday, October 16, 10am-11am, Cabell B-41
Blackboard Downtime -Sunday, October 26, 8am to 4pm (Note, not usual Bb downtime schedule)


Blackboard User’s Group meeting Thursday, October 16, 10am-11am, Cabell B-41
Please join the Learning Systems group for a Blackboard User's Group meeting on Thursday, October 16 (Monroe Park Campus Reading Day), in Cabell Library B-41 from 10am to 11am. The Learning Systems group will discuss documentation that is available for your use and use of your students. The group would also like to hear your suggestions for additional documentation. If you plan to attend, registration would be appreciated, register at http://www.pubinfo.vcu.edu/training/course_detail.asp?ID=6188 . Registration is not required.

Blackboard downtime – Sunday, October 26, 8am to 4pm (Note, not usual Bb downtime schedule)
The University Computer Center has scheduled Sunday, October 26 from 8am to 4pm to move data to a new storage device. During this move, Blackboard data will be moved to the new storage device. For more details see VCU Planned System Changes (http://www.pubapps.vcu.edu/changes/plannedChange.aspx).

Training Opportunities and Help Links
Center for Teaching Excellence
Learn about sound pedagogical methods and other resources
http://www.vcu.edu/cte/
Blackboard Training – enter Keyword = Blackboard
http://www.pubinfo.vcu.edu/training/

Blackboard FAQ
http://faq.vcu.edu/ts/

Blackboard Known Issues
http://faq.vcu.edu/ts/index.php?action=show&cat=41

Technology Help Desk page
http://www.at.vcu.edu/helpdesk/index.html
Email: blackboard@vcu.edu

Blackboard’s Support for Faculty, Instructors and Designers
(NOTE: this is not a VCU site. We run the Blackboard Academic Suite version 7.3)
http://behind.blackboard.com/s/faculty/

Regards,
Blackboard Team
blackboard@vcu.edu