Powerpoint Issue related to Blackboard Update (January 2005)
Subject: Powerpoint Issue related to Blackboard Update (January 2005)
Since the Blackboard system was updated on January 12, the following problem has been report:
PROBLEM:
Powerpoint Presentations will not open in Blackboard courses in some versions of Microsoft Internet Explorer. When the .ppt file is clicked on it appears that nothing is happening. When using Microsoft Internet Explorer and Blackboard the version of Microsoft Office Powerpoint has to be newer then version 2002 Service Pack 2. To see what version you are using you can open Powerpoint, click on Help, Click on About Microsoft Powerpoint.
SOLUTION:
The solution to the problem is to update Microsoft Office. To do the Microsoft update, do the following:
1. Open Microsoft Internet Explorer.
2. Go to the top menu bar and click on Tools > Windows Update.
3. Click on Office Family located on the menu bar just below Window Update at the top of the screen.
4. Go to top/center blue box labeled Office Update and click Check for Updates.
Follow the installation instructions.
Note: If you installed the Windows Service Pack 2 Update on your computer, you may need to do a right mouse to allow for pop ups to continue the installation.