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March 16, 2009

Comment Problems

We've received several Help Desk tickets and emails about users being unable to comment on some blogs. While we cannot fix this issue from the user end, here's a quick fix for blog owners to enable comments for their blog. To enable comments for your blog from any user, click on Preferences > Registration from the top navigation bar. Then click the checkbox next to "Anonymous Comments" to enable anyone to leave a comment on your blog. You may also want to require an email address for approval. See the screenshot below:


How to fix comments
Once this is enabled, comments will automatically be queued for moderation. Blog owners will need to manually approve comments by going to Manage > Comments from the navigation bar. (This prevents spam comments from being automatically approved and published.)