January 2007 Archives

Jan
31
2007

Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, February 3, between 8:00 a.m. and 1:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
31
2007

Bb Collaboration tools - experienced problem on Tuesday (January 30, 2007) »

We experienced a problem with the Bb Collaboration tools (Communication button - Collaboration - Virtual Classroom/Chat) on Tuesday, January 30. We implemented a fix last night (Tuesday) and it appears to have fixed most of the problem. We think at this point Internet Explorer is working better then Firefox for...
Past | Posted by Sheila Chandler in the Technology Services: Alerts blog.
Jan
31
2007

Sametime Instant Messaging Unavailable - Resolved »

Sametime is available. If you are unable to connect, please close and reopen the Notes client. Previous alert: E-Mail Services is working to bring the Sametime Server back on-line. This enables the instant messaging via the Notes client or VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
30
2007

E-Mail Routing Changing to New Hardware »

Tuesday, January 30, 2007, there may be intermittent interruptions of mail routing during a cutover to the new Ironport system. This will take place around 10 p.m. VCU Technology Services Staff will monitor servers and mail routing during this change....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
30
2007

VCU Mail Anywhere Access - Mail Routing Delays - RESOLVED »

All e-mail servers should now be available via the Notes client, VCU Mail Anywhere, and IMAP clients. Mail has been delivered that may have been delayed. Please contact the Technology Services Helpdesk for further assistance at 828-2227. Prior alert: Users may continue to experience intermittent outages on the Faculty-Staff servers...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
30
2007

myVCU Portal System Status »

myVCU Portal was experiencing a problem. The system has been restarted to clear the issue. The Portal team is working to determine the nature of the issue for permanent resolution. UPDATE: The Lotus Notes E-mail and Calendar portlets have been temporarily disabled due to delayed response times. These portlets will...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
23
2007

Reduced Availability for Banner January 26-28 »

The Banner systems (Banner INB Forms and Self-Service Banner) will not be available beginning at 5:00 p.m. on Friday, January 26th. User access should be restored on Sunday, January 28th. This event allows for data conversion of students from the legacy SIS+ system (names, addresses, etc) into the new Banner...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Jan
22
2007

www.vcu.edu Website Is Down - Update »

A problem has developed with the computer that serves the webpages for the VCU website. Technology Services is working to determine what the cause is and correct it. Thank you. Update: The VCU web site is back in operation. Thank you for your patience....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Jan
19
2007

E-Mail Servers Available »

Access to all e-mail servers is now available. Please contact the Technology Services Helpdesk at 828-2227 if you require additional assistance....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
19
2007

Interruption to E-Mail Access - VCU Mail Anywhere »

E-Mail Services is working on an issue that may prevent users from accessing their e-mail via VCU Mail Anywhere. There will also be a delay in mail routing until this is resolved. This alert will be updated, please check back for further updates....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
17
2007

Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, January 20, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Jan
16
2007

Help Desk Experiences High Call Volume »

The Technology Services Help Desk is experiencing longer than usual wait times for telephone support calls due to the normal high volume for the start of the semester. Another contributing factor is the consolidation of the Help Desk and Media Support Services support functions which are now both located at...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Jan
16
2007

Computer Center May Lose Power Today »

The Computer Center is currently operating on filtered power, there is a possibility that power could be lost during the day; updates will be provided as received....
Past | Posted by Hope Adams in the Technology Services: Alerts blog.
Jan
11
2007

Network Maintenance May Disrupt Service Friday Evening »

VCU Network Services will be performing network maintenance beginning at 4 p.m. on Friday, January 12th. Use of the eID authentication service may be momentarily disrupted between 4 p.m. and 11 p.m. During this disruption users will not be able to use their eID to log onto VCU web-based services...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Jan
11
2007

Network Maintenance May Disrupt Service Friday Evening »

VCU Network Services will be performing network maintenance beginning at 4 p.m. on Friday, January 12th. Use of the eID authentication service may be momentarily disrupted between 4 p.m. and 11 p.m. During this disruption users will not be able to use their eID to log onto VCU web-based services...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Jan
11
2007

myVCU Portal Upgrade »

On Friday, January 12, 2007 from 6pm to 8pm, the myVCU portal will be upgraded. This major upgrade will enhance functionality and improve performance. The portal will not be available during this time. In addition to viewing the VCU and Richmond events calendars, you will also be able to view...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Jan
5
2007

Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, January 6, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.

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