May 2007 Archives

May
31
2007

MCV Campus SecureNet Connectivity Issue - UPDATE »

UPDATE: The VCU SecureNet network segment is fully functional again. The problem was related to the changes made last night for the trusted link between the VCUHS and VCU networks. The problem with SecureNet was resolved at 1:30pm but it introduced another problem for the VCUHS network users. The changes...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
May
30
2007

Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, June 2, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
May
29
2007

Blackboard issue Monday, May 28 - 10am to 4:45pm »

Some students were not able to access their Blackboard courses between 10:00am and 4:45pm on Monday, May 28. There was an issue with the daily enrollment feeds to Blackboard. A fix is being put in place in an effort to avoid this problem in the future....
Past | Posted by Sheila Chandler in the Technology Services: Alerts blog.
May
24
2007

VCU Network Interruption »

The Monroe Park campus is currently experiencing a network connectivity problem due to a DHCP server failure. Network Services is working to resolve the problem. If you have any questions please call the Help Desk at 828-2227....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
May
20
2007

eDirectory Maintenance Sunday, May 20 »

The eDirectory governs authentication to systems such as Lotus Notes, Blackboard, myVCU portal and various web servers at VCU. This system will be updated on Sunday, May 20. Users should not be affected by this change. If users do experience issues with logging into systems please contact the Technology Services...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
May
16
2007

Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Sunday, May 20, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
May
15
2007

Banner Availablity Limited This Friday Evening, May 18 »

The Production Banner systems (Banner INB Forms and Self-Service Banner) will not be available starting at 6:00 pm this Friday May 18th; user access should be restored approximately 2 hours later, 8:00 pm Friday evening. Required database maintenance will be applied during this time....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
May
11
2007

Portal Downtime on Mon. 5/14/07 »

The portal will be down for maintenance from 5:30am to 7:00am on Monday May 14th, 2007....
Past | Posted by Hugh Eaves in the Technology Services: Alerts blog.
May
9
2007

Mail1/Mail2 Systems Retired »

Effective May 11th, all Mail1/Mail2 accounts will be inactive. The Webmail interface for Mail1/Mail2 access will be discontinued as of May 16th. All VCU e-mail users should use either VCU Mail Anywhere, myVCU portal, IMAP, or the Lotus Notes client for e-mail access. For additional assistance, please contact the Technology...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
May
7
2007

Blackboard unavailable May 14-18 during an upgrade to version 7 »

Blackboard will be unavailable May 14-18 during an upgrade to version 7. Check progress at http://blog.vcu.edu/blackboard. For further assistance contact: Technology Services Help Desk Contact Information Phone: 828-2227 Email: help@vcu.edu Help ticket: http://www.ts.vcu.edu/helpdesk/ Bb Training/Instructional Assistance http://www.pubinfo.vcu.edu/training/it/search.asp (enter Keyword: Blackboard) Center for Teaching Excellence - http://www.vcu.edu/cte/...
Past | Posted by Eric Harvey in the Technology Services: Alerts blog.
May
3
2007

Network Disruption Due Power Outage »

The areas surrounding VCU are currently experiencing a power outage. As a result there will be periodic network connection disruptions for some users on campus. Once power is restored the network should come back online as well. Please contact the Technology Services Help Desk at 828-2227 with any questions. Thank...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
May
3
2007

INB Performance May Be Slower on Friday 5/4 »

Student accounts receivable will be loaded into Banner on May 4th, another significant project milestone. While Banner will be available for use, you may see slower performance than usual, especially Friday afternoon. Thank you for your patience. (Processing 1.6 million student transaction records, followed by a complex application of payments...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
May
2
2007

VRAM12C Student E-Mail Service Unavailable »

E-Mail Services staff are currently working on student e-mail server VRAM12C. Students should be automatically connected to their mailfile via a web browser or can connect to their alternate server, vramimap12.vcu.edu via an IMAP connection....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
May
1
2007

Oak3 E-Mail Server Status »

Oak3 is currently available. E-Mail Services staff will continue to monitor throughout the night. For further assistance, please contact the Technology Services Helpdesk at 828-2227....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
May
1
2007

VRAM12C Student E-Mail Server Unavailable »

E-Mail Services is working to bring student e-mail server VRAM12C on-line. Students should automatically connect to their alternate server via a web browser or connect to their alternate IMAP service, vramimap12.vcu.edu....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
May
1
2007

Oak3 Faculty/Staff Mail Server Status »

E-Mail Services continues to work with Lotus Support to resolve issues with Oak3. Once the server is brought back on-line, replication between servers will run to synchronize documents automatically. If you cannot connect to your alternate server, Aspen3, please contact the Technology Services Helpdesk at 828-2227 for further assistance....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
May
1
2007

E-Mail Server Status »

E-mail Services is currently working to resolve slow response time on faculty staff server Aspen, as well as outage conditions on Oak3. Users can switch to their alternate servers, Oak or Aspen3. Please call the Technology Services Helpdesk at 828-2227 for further assistance....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.

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