August 2007 Archives

Aug
30
2007

Power Outage In Cabell Library »

Cabell Library has experienced a power outage that affects library services as well as the Media Support Services, VCUCard, and the Help Desk operations. To contact the Help Desk send an email or visit the online support webpage to submit a ticket....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
29
2007

Scheduled Maintenance - E-Mail Servers - Sametime Instant Messaging Server »

Scheduled maintenance will be performed on the E-mail system Saturday, September 1, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.
Aug
25
2007

UPDATE 4: Residence Hall Network Outage »

UPDATE 4 (9/5/2007): Some floors in the residence halls are still experiencing problems connecting to the wireless network. Network Services believes they have tracked the problem down and have opened a support ticket with Cisco who is the equipment vendor. They will continue to work on this problem. If you...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
24
2007

ImageNow Maintenance Completed »

ImageNow maintenance has been completed at 7:30 p.m. on 8/24/07 and the server is available for use....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Aug
24
2007

UPDATE: Help Desk Online Support Portal Scheduled For Maintenance Today (8/24) »

UPDATE: The Help Desk online support portal is still down due to maintenance. Please contact the Help Desk via email, phone at 828-2227, or by visiting the Help Desk in the basement of Cabell Library. The online support portal for the Technology Services Help Desk will be unavailable from 3...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
22
2007

Theater Row Network Outage »

The network connection for Theater Row is down today, August 22. The service failed at some point during the early morning hours. It is unknown if this outage is related to storms or equipment failure at this time. Three network engineers are working to resolve the problem. There is no...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
21
2007

Text Messaging Website Maintenance Tonight »

The VCU Text Messaging service will be unavailable at 9 p.m. tonight, August 21, as the vendor performs an upgrade to handle increased demand. This period of unavailability should only last about 5 minutes. Please contact the Technology Services Help Desk with any questions at (804) 828-2227....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
17
2007

UPDATE 2: VCU Dance Center Network Outage »

UPDATE 2 (8/27/2007): Network Services has installed and linked the new laser devices. They are not passing data at this time. Network Services hopes to have resolved later today. UPDATE (8/21/2007): Network Services is still working to resolve this problem. New laser devices have been ordered and are being shipped....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
16
2007

ImageNow maintenance - Friday, August 24 - 2pm-Midnight »

ImageNow will be down for maintenance from 2:00 p.m. until Midnight on Friday, August 24, 2007 and during this time the ImageNow system will be unavailable....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Aug
16
2007

Theater Row Network Outage - Update »

UPDATE: Network Services believes that the source of the problem is a bad cable and are working to repair. It will be after normal operating hours before the repair is complete. If no other problems are found this should resolve the problem. Network connectivity to Theater Row has been interrupted...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
16
2007

ImageNow maintenance: Sunday, 8/19/07, 7-8 AM »

On Sunday, 8/19/07, from 7:00 a.m. until approximately 8:00 a.m., the University Computer Center will be performing maintenance which will affect ImageNow services. During this time, the ImageNow server will be unavailable....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Aug
15
2007

Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, August 18, between 6:00 a.m. and 8:00 a.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.
Aug
13
2007

ePhones Online Access To Modular Messaging Is Down »

A failed hard drive on the ePhones modular messaging server has cut off online access to ePhones voicemail. It is expected to be up by tomorrow, August 14. Please contact the Technology Services Help Desk at 828-2227 should you have any questions....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
10
2007

ImageNow August 10 maintenance completed August 10 at 9:45 p.m. »

ImageNow August 10 maintenance completed August 10 at 9:45 p.m....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Aug
10
2007

ImageNow Maintenance today: 2pm - Midnight »

ImageNow will be down for maintenance today from 2:00 p.m. until Midnight and during this time the ImageNow system will be unavailable. If you are an ImageNow user, please make sure you save your work and log off prior to 2:00 p.m....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Aug
9
2007

Telephone and Network Service Interruption On Saturday For Monroe Park Campus »

A test of the Avaya VoIP telephone system Disaster Recovery Plan will occur with a planned network outage Saturday, August 11, 2007 between 6:00 AM and 2:00 PM. The following buildings ONLY will be without telephone, VCU network and internet access during the maintenance period: •School of Engineering •Gladdings Residence...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Aug
8
2007

UPDATE 4: Systems may be shut down due to AC problem @ VCU Computer Center »

Update 4: Update as of 9:00 am State Department of General Services staff and contractors completed repairs on the chillers at the State Pocahontas Building last night at 9:30 pm. Temperatures at the VCU Computer Center returned to normal and the mainframe and its applications were restarted last evening. The...
Past | Posted by Hope Adams in the Technology Services: Alerts blog.
Aug
6
2007

Update Generic Account E-mail Servers: Mimosa/Sycamore are now available »

Mimosa/Sycamore are now available for login. E-mail Services staff has corrected the Domino crash issue. August 6, 2007 8:32 a.m....
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Aug
1
2007

Lotus Notes Database Template Upgrade 7.0.2 »

Faculty/Staff Lotus Notes Databases will be upgraded to the Lotus Notes 7.0.2 template over the next few weeks. This upgrade will take place after business hours. Users will be upgraded in small batches in order to not affect server performance. Mail will still be available while the upgrade is taking...
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Aug
1
2007

Update: Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, August 4, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.

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