December 2007 Archives

Blackboard Maintenance Completed at 3:20pm on 12/26/07 »

The Blackboard Maintenance Downtime started at midnight and the system was back up by 03:20pm on Wednesday, 12/26/07. The Blackboard Team...

Help Desk Winter Break Hours »

The Technology Services Help Desk will be available during the Winter Break. The hours of availability are as follows: Wed 12/19 7:30-6:30 Thurs 12/20 7:30-6:30 Fri 12/21 CLOSED Sat 12/22 CLOSED Sun 12/23 CLOSED Mon 12/24 CLOSED Tue 12/25 CLOSED Wed 12/26 8:30-5:30 Thurs 12/27 8:30-5:30 Fri 12/28 8:30-5:30 Sat...

Symantec Anti-Virus Server Shutdown »

On December 31, 2007, the VCU Symantec update server will be shut down. This means that anyone still running the Symantec anti-virus application that was previously provided by VCU will no long receive virus definition updates. VCU Technology Services now provides the Sophos anti-virus software that is available from the...

Winter Break Network Updates »

Network Services will be taking advantage of the Winter Break to perform various updates and other work on the VCU network. This work will help provide additional security and reliability for VCU resources. If you experience any problems with the network over the break please contact the Technology Services Help...

Blackboard Hardware Maintenance - December 26, 2007 (Wednesday) »

The Blackboard system will NOT be available all day (12:01am to 11:59pm) on Wednesday, December 26 2007 for hardware maintenance. The software is not changing....

IMAP Access Unavailable - Aspen3 »

Access to e-mail via IMAP is currently unavailable on Aspen3. Aspen3 users can connect to their alternate server, Oak3, or via the Notes client or VCU Mail Anywhere. Please call the Technology Services Helpdesk for further assistance at 828-2227....

E-Mail Servers Available »

Access to all e-mail servers should now be available. If you experience difficulty accessing e-mail, please call the Technology Services Helpdesk at 828-2227....

Aspen and Oak E-Mail Servers Temporarily Unavailable »

E-mail Services is working to bring Aspen and Oak Faculty Staff e-mail servers back on line. A status will be posted here when the servers are available....

Network Connectivity Issues In Some Area Of Campus »

There have been reports of problems connecting to the VCU network from some areas of the Monroe Park campus. This outage seems to be affecting voice over IP phones as well as computer network connectivity. Network Services is aware of the problem and working to resolve. Please contact the Help...

Aspen3 E-Mail Server Unavailable »

E-Mail Services is working to bring Aspen3 on-line. User can connect to their alternate server, Oak3, via the Notes client or and IMAP connection. Please contact the Technology Services Helpdesk at 828-2227 for further assistance....

Scheduled Maintenance - E-Mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, December 15, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

VPN Users Must Comply With Clean Access »

Beginning on December 4, all users of the University approved virtual private network (VPN) application to access secure University resources via the internet must comply with the Clean Access initiative at the University. The Clean Access system will ask the VPN user to download the Clean Access Agent application that...

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Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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