February 2008 Archives

UPDATE (3/3/08): 2nd Phishing Scam Email Appears - Delete Immediately »

UPDATE (3/3/08): A second phishing scam aimed at the VCU community with the subject of "UPGRADE YOUR VCU MAIL ACCOUNT NOW" has appeared. As with the phishing scam email from late last week (See Below), this email is not an official VCU message and should be deleted immediately. Please contact...

ImageNow Maintenance - Sunday, 3/2/08 - 10:00 a.m. - 1:00 p.m. »

For your planning purposes, we would like to alert you that on Sunday, March 2, 2008, from 10:00 a.m. to approximately 1:00 p.m., we will be performing maintenance on the ImageNow system. ImageNow will not be available during this maintenance window....

The VCU Technology Services Help Desk Ticket System Will be Unavailable for Friday, 3/7 at 6:30 am- Monday Morning, 3/10 »

An upgrade to the VCU Technology Services Help Desk Ticket system will take place beginning Friday, March 7th at 6:30 am and should be completed by early Monday morning, March 10th. While the server is being upgraded, the ticket system will not be available for use. If you have a...

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, March 1, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

ImageNow Maintenance - Wednesday, 2/20/08 - 4 pm - Midnight »

For your planning purposes, we would like to alert you that on Wednesday, February 20, 2008, we will need to stop ImageNow services from 4:00 p.m. until Midnight. ImageNow will be unavailable during this window....

E-mail Delivery Delays at Ironport - UPDATE »

Inbound and outbound e-mails are that were queueing at the university's Ironport appliances are now arriving and going outbound as expected. Ironport acts as the spam/virus filter system for the university's e-mail traffic. VCU Computer Center staff continue to investigate the issue that caused e-mail delays earlier today....

Blackboard Downtime Maintenance – February 22, 4pm to midnight »

Blackboard Downtime Maintenance - Friday, February 22, 2008 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. Regards, The Blackboard Team For further assistance contact: Technology Services Help Desk Contact Information Phone: 828-2227 Email: blackboard@vcu.edu Help ticket: http://www.ts.vcu.edu/helpdesk/ Blackboard FAQ: http://faq.vcu.edu/ts/...

VCU Mail Anywhere - Firefox Performance »

E-mail Services is aware of and working on an issue related to replies and attachments using a Firefox web browser. As an alternative, please use Internet Explorer to access VCU Mail Anywhere until this issue is resolved....

Imagenow Maintenance - Sunday 2/17/08 - Issues Encountered »

The University Computer Center and Imagenow Support are working to bring the production Imagenow server back online. As a result, we are operating under our failover ImageNow system. If any issues should arise, please contact Eric Doersch at 828-0377....

Banner Maintenace Scheduled To Begin Friday At Midnight »

Banner Forms (INB) as well as the employee and student Self-Service modules will not be available from midnight Friday, February 15 until Sunday, February 17. The main Banner database will be upgraded to a new version of Oracle during this time. Please contact the Technology Services Help Desk at 828-2227...

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, February 16, between 8:00 a.m. and 1:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

Blackberry Service Restored »

Earlier issues with nationwide Blackberry service have been resolved. Pending mail should have arrived on Blackberries. Mail sent from Blackberries that failed can be resent at this time....

Attention VCU Blackberry Users: Nationwide Blackberry outage 2/11/2008 5:15 PM »

There is an issue with the nationwide Blackberry network at the present time. Some users may experience delays in mail delivery. Any mail sent to your Notes account will be queued on the VCU Blackberry Enterprise Server for delivery to your Blackberry handheld as soon as the Blackberry network is...

Blackboard maintenance completed on Saturday, Feb 9, at 8am »

The Blackboard maintenance was completed Saturday, Feb 9, at 8 am. This maintenance did not change any features in Blackboard. The database was moved to a newer disk storage device. If you see any problems please report them to blackboard@vcu.edu or call the Help Desk at 828-2227. Regards, The Blackboard...

Blackboard Downtime status - Sat (Feb 9) 3am »

The Blackboard maintenance has not completed. This message will be updated at approximately 8am. Sorry for any inconvenience, The Blackboard Team...

Portal downtime this Friday cancelled »

The portal downtime scheduled for this Friday, February 8 has been postponed. It will be rescheduled at a future time. Thanks, myVCU Portal Team...

Portal downtime, Fri. Feb 8, 4pm-6pm »

The portal will be down for maintenance from 4pm to 6pm on Friday February 8. During this time, a page will be available at http://my.vcu.edu with links to the main applications, but you will need to login to each application manually using your eID and password....

ImageNow Maintenance - Sunday, 2/17/08 - 8:00 a.m to Noon »

For your planning purposes, we would like to alert you that on Sunday, February 17, 2008, from 8:00 a.m. to approximately Noon, we will be performing maintenance on the ImageNow system. ImageNow will not be available during this maintenance window....

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Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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