March 2008 Archives

Lyons Dental Building Network Outage »

The construction crew working on the new School of Dentistry addition have cut the network cable to Lyons Dental Building. Network Services is working to implement a solution but this may take days to finalize. Please contact the Technology Services Help Desk with any questions or concerns at 828-2227. Thank...

Blackboard Maintenance Completed (March 28, 2008 – 10:15pm) »

Blackboard Maintenance was completed on Friday, March 28, 2008 at 10:15pm. If you experience any problems please report them to blackboard@vcu.edu. Thank you, Blackboard Team blackboard@vcu.edu...

Bb Downtime Maintenance – Friday, March 28, 4pm to Midnight »

A Blackboard downtime will be observed from 4PM to Midnight, March 28, 2008. Blackboard Maintenance is the second and fourth Friday of the month. NOTE: Blackboard maintenance dates for MAY will be modified The downtime schedule for the month of May will NOT be the second and fourth Friday due...

LANDesk: Network Interruption Friday March 28 »

Access to the LANDesk servers and database may be temporarily interrupted Friday, March 28 from 5AM to 6AM while Networking Service's hardware at UCC is being upgraded. All systems should be back online by 6AM....

LANDesk Service Interruption Wednesday March 26 »

There will be database maintenance performed on Wednesday, March 26 between 6am and 7am. Access to LANDesk may be interrupted during this time. All systems should be back online by 7am....

LANDesk Server Maintenance, Tues. March 25 »

There will be maintenance performed on some of the LANDesk servers on Tuesday, March 25 between 8am and 9am. Service should be restored by 9:00 AM at the latest....

LANDesk Server Maintenance, Wed 3/19/2008 »

There will be maintenance performed on some of the LANDesk servers on Wednesday, March 19 between 8am and 9am. Service should be restored by 9:00 AM at the latest....

Network Services Router Issue »

Network Services is reporting an issue with a router on the VCU network. Two cards in this router need to be swapped out to ensure network operation. This has been scheduled for 5 a.m. on Tuesday, March 18, and should be completed by 6 a.m. Should these router cards fail...

Blackboard Maintenance Completed (March 15, 2008 – 9:45am) »

Blackboard Maintenance was completed on Saturday, March 15, 2008 at 9:45am. The Blackboard application was not changed and the user interface was not changed. The back-end database was updated and patched. If you experience any problems please report them to blackboard@vcu.edu. Thank you, Blackboard Team blackboard@vcu.edu...

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, March 15, between 6:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server until 9 a.m. Access to your e-mail via your alternate server should be available automatically when accessing through...

Bb problem resolved - March 11 - 10:25am »

Bb problem resolved - March 11 - 10:25am Due to an unexpected problem, the Bb system was taken down on Tuesday, March 11 at 10:00am it was back up at 10:25am. Sorry for the inconvenience, The Blackboard Team blackboard@vcu.edu...

Bb problem - system down - March 11 - 10:05am »

Due to an unexpected problem with the Blackboard system it needs to be taken down. We will post another message when we have an estimate of how long the fix will take. Sorry for the inconvenience, The Blackboard Team blackboard@vcu.edu...

TS Help Desk Ticketing System is Operational »

The Remedy Help Desk Ticketing System is operational again. Note, the Help Desk Online Support link in the myVCU portal is not operational at this time. The Remedy System Administrator is troubleshooting this issue. If you have any problems, please let the Help Desk know by calling 828-2227 or email...

Portal down, 4pm-8pm, Fri. 3/14/08 »

The portal will be down for maintenance from 4pm - 8pm on Friday March 14, 2008. During this time, links will be provided to the main VCU applications, but customized content (favorites, etc.) will not be available....

Bb Downtime Maintenance – Friday, March 14, 4pm to noon on Saturday »

Topics covered in this blog entry: • Blackboard Downtime Reminder – Friday, March 14, 4pm to noon on Saturday, March 15 • NOTE: Blackboard maintenance dates for MAY will be modified Blackboard Downtime Reminder – Friday, March 14, 4pm to noon on Saturday, March 15 Blackboard will be down for...

ImageNow Maintenance - Sunday, March 9, 2008 - 9a - 6p »

On Sunday, March 9, 2008, from 9:00 a.m. to 6:00 p.m., we will be performing maintenance on the ImageNow system. ImageNow will not be available during this maintenance window....

Sametime Instant Messaging is now available - 3/3/2008 6:45 PM »

The Sametime Instant Messaging server is now available....

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Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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