August 2008 Archives

Sametime Instant Messaging Server Unavailable »

Email Services is working to bring the Sametime instant messaging server, Spruce, back on-line....

UPDATE 3 (8/28 4 p.m.) Windows Servers Network Access Issue »

UPDATE 3: Network access to servers, shared drives, and other resources has been restored at this time. The passwords that were in place to govern access to these networked resources however will need to be recreated for most people. In many instances people will be asked to reset their mapped...

Updated (8/23-8:07 p.m.): VCU Computer Center Shutdown »

On Friday evening, the VCU Computer Center lost all cooling due to a water main break in downtown Richmond. All major systems including the VCU web, Blackboard, Banner and email were partially or fully shutdown to prevent heat damage to the servers and other equipment. Water and cooling were restored...

UPDATED 2 - Computer Center Going Offline (Was: Water Main Break Could Affect University Servers and Systems) »

UPDATE 2 (8/22 7:50 p.m.): The city of Richmond has notified Technology Services that they must shut off the water to fix the water main break. This means the chillers that cool the servers in the computer room will go offline. All servers in the VCU Computer Center must be...

Oak4 Unavailable »

Email Services is working to bring Oak4 back on-line. Users can connect to their alternate server, Aspen4....

UPDATE 9/2/2008: Slow Response on Email Servers »

The University Computer Center has allocated additional storage space drive for the Domino servers. Users reporting performance issues are being moved to the new storage path. If you require assistance with switching to your alternate email server, please contact the Helpdesk at 828-2227 or Doctor Notes (dnotes@vcu.edu)....

Email Server Aspen2 Unavailable »

Email Services is working to bring Aspen2 back on-line. Users can connect to their alternate server, Oak2, via the Notes client of IMAP clients....

Wireless Network Update This Monday, August 18th »

Network Services will be renewing the authentication certificate for the VCU wireless network between 5 p.m. and 6 p.m. on Monday, August 18th. This is needed for network security purposes to ensure we all have a safe and stable wireless network. During a 10 minute period of this 1-hour window...

ImageNow Monthly Maintenance - Sunday, 8/17/08, 10:00 - 10:30 a.m. »

On Sunday, 8/17/08, from 10:00 a.m. to approximately 10:30 a.m., the UCC will be applying Microsoft patches to the ImageNow server. ImageNow will be unavailable during that time frame....

Aspen3 Email Server Unavailable »

Email Services is currently working to bring Aspen3 back on-line. Expected availability time is before 4:00 p.m. Users can connect to their alternate server, Oak3, via IMAP or the Notes client....

Portal maintenance, Friday Aug 15, 5am - 7am »

The myVCU portal will be down maintenance from 5am to 7am on Friday August 15th. During this time, alternative links will be provided fot the main services, but customized content will not be available. Thanks, The myVCU portal team...

August LANDesk Server Maintenance - UPDATE 8/14 »

Complete - Server maintenance will occur on all LANDesk servers between 5 am and 7am on Thursday, August 14. All services should be restored by 7am....

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, August 16, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

Canceled***Blackboard Downtime Maintenance – August 8, 4pm to midnight »

Aug. 5th Update: The regularly scheduled Blackboard downtime maintenance for Friday, August 8, 4pm to midnight has been CANCELED. The system will not be taken down. The next scheduled maintenance will be Friday, September 12, 4pm to midnight. For further assistance contact: Technology Services Help Desk Contact Information Phone: 828-2227...

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Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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