Oak4 Email Server Unavailable »
Email Services is working to bring Oak4 back on-line. Users can connect to their alternate server, Aspen4, via the Notes client or an IMAP client. Please contact the Helpdesk at 828-2227 for further assistance....
VCU - Technology Services
September 2008 Archives
Sep
30
2008
Sep
29
2008
Aspen4 Unavailable »
Email Services is working to bring Aspen4 back on-line. Users should connect to their alternate server, Oak4, via the Notes client or IMAP. Please contact the Helpdesk at 828-2227 for additional assistance....
Sep
24
2008
Network Connectivity Issue »
The Secondary servers that resolve internet addresses is currently experiencing high processor utilization. This is affecting VCU's ability to resolve outside internet addresses. VCU Network Services is evaluating the situation. Please contact the VCU Help Desk (828-2227, help@vcu.edu) should you have any questions or require assistance....
Sep
22
2008
Blackboard Maintenance Downtime - Friday, September 26, 2008 - 4pm to midnight »
Blackboard Maintenance - Friday, September 26, 2008 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard/ Regards, The Blackboard Team For...
Sep
19
2008
IMAP Server Update »
IMAP service has been restored on Aspen after a server restart at 5:30 PM. Users may now connect via IMAP to Aspen as their primary server. Reminder -- All e-mail servers will be undergoing maintenance tomorrow morning between 8 AM - 1 PM. Check the alert for status....
Sep
19
2008
UPDATED (8:54 a.m.): Sophos Anti-Virus Application Issue »
UPDATE: The Sophos system appears to be back online and virus definitions can now be downloaded. It may take some time for the server and clients to catch up. Please contact the VCU Help Desk (828-2227, help@vcu.edu) if you experience any additional problems related to this event. The system that...
Sep
17
2008
eID Issues Logging Into Systems »
The system that functions at VCU's eID authentication service is experiencing operational issues this morning. VCUCC staff are working on a solution but no estimated time to completion is available at this time. This may affect users logging into the myVCU portal, VCU Mail Anywhere, Blackboard or other systems utilizing...
Sep
17
2008
UPDATE: Extended Scheduled Maintenance - E-mail Servers »
All servers are available at this time. Individual databases may be undergoing consistency checks. If a consistency check warning is received, you may access your email via your secondary server....
Sep
16
2008
Email Server Oak2 Unavailable »
Email Services is working to bring Oak2 back on line. Users should connect to their alternate server, Aspen2, via the Notes client or an IMAP client....
Sep
13
2008
UPDATE (9/15/08): Internet Gateway Restored »
UPDATE (9/15/08): Network Services has restored the internet gateway. Service should be normal at this time. Please contact the VCU Help Desk (828-2227, help@vcu.edu) to report any additional systems or access problems. UPDATE (9/14/08): Network Services is still working to resolve the internet gateway problem. They believe they have narrowed...
Sep
11
2008
September LANDesk Server Maintenance »
Server maintenance will occur on all LANDesk servers between 5 am and 7am on Friday, September 12. All services should be restored by 7am....
Sep
11
2008
ImageNow Maintenance - Sunday, 9/14/08 - 10-1030a »
On Sunday, September 14, 2008, from 10:00 a.m. to approximately 10:30 a.m., the UCC will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window....
Sep
10
2008
Generator Test May Interrupt Network Service »
Network Services will be testing a portable generator on one of the primary communications closets between 6 a.m. and 6:30 a.m. on Friday, September 12th. Power will be switched from regular building power to the portable generator. This is being done in order to prepare for possible power outages. Although...
Sep
9
2008
Help Desk Online Support Ticket System Unavailable »
The VCU Computer Center is reporting a power failure to the server rack that houses the Help Desk online support ticket system. VCUCC staff are working to resolve the problem. Please contact the Technology Services Help Desk (828-2227, help@vcu.edu) for assistance or to report any additional systems or access problems....
Sep
8
2008
Blackboard Downtime Maintenance – September 12, 2008, 4pm to midnight »
Blackboard Maintenance - Friday, September 12, 2008 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard/ Regards, The Blackboard Team For...
Sep
5
2008
Scheduled Maintenance - Email Servers - CANCELED »
Scheduled maintenance on the email servers for Saturday, September 5, 2008, has been canceled....
Sep
3
2008
Student Email Servers Vram10-10c Unavailable »
Email Services is working to bring Vram10-10c back online. They should be available before 7 a.m....
Sep
2
2008
Email Server Oak4 Unavailable »
Email Services is working to resolve issues which have made Oak4 unavailable intermittently throughout the day. Users may connect to their altnerate server, Aspen4, via the Notes client software or IMAP. Please contact the Technology Services Helpdesk at 828-2227 if further assistance is needed....
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What is Technology Services?
Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.
Last updated: Jun 30, 2009