December 2008 Archives

Dec
31
2008

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, January 3, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.
Dec
28
2008

VCU Mail Anywhere Login Unavailable »

Email Services is working to resolve a login issue to VCU Mail Anywhere at http://webdirect.vcu.edu. Users may try http://webdirect1.vcu.edu temporarily until this is resolved....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Dec
19
2008

Technology Services Help Desk Winter Break Availability »

The Technology Services Help Desk will be operating under a limited schedule during the Winter Break. Service requests will only be responded to during the times and dates posted at http://go.vcu.edu/helpdesk. Normal operating hours will resume on January 5, 2009. Follow Technology Services at: http://www.ts.vcu.edu http://www.twitter.com/vcutechservices...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Dec
18
2008

Network Upgrade Sunday Morning »

Network Services will be updating software on network equipment on both campuses Sunday, December 21, beginning at 5 a.m. The process is expected to be completed by 8 a.m. During the upgrade Internet, wireless, and phones will be down at some point for all buildings. Please contact the VCU Help...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Dec
17
2008

LANDesk Patching - MS Critical Updates »

The Microsoft out-of-band patches released earlier today have been downloaded and made available for LANDesk-managed systems. More information about these updates can be found at http://www.microsoft.com/technet/security/bulletin/ms08-dec.mspx. Machines should patch for these vulnerabilities as they perform their regular security scans over the next day or so. Please direct any questions you...
Past | Posted by Jason Fortney in the Technology Services: Alerts blog.
Dec
17
2008

ImageNow Maintenance - Sunday, December 21, 2008 »

On Sunday, December 21, 2008, from 10:00 a.m., to approximately 11:00 a.m., the Computer Center will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Dec
17
2008

Update (12/19) - LANDesk Server Maintenance »

COMPLETE - An out-of-band patch from Microsoft will be installed on the LANDesk web, core, and database servers this Friday, 12/19. Some LANDesk services may be down temporarily while this patch is being applied. All services are expected to be restored by 8AM....
Past | Posted by Mary Young in the Technology Services: Alerts blog.
Dec
16
2008

Phishing Scams - "Vcu Upgrade Notification" and "Dear Vcu Mail User" »

IT staff have discovered two phishing scam emails which ask the recipient to reply with their password. Both take advantage of the recipient's fear and present a sense of urgency. One email has a subject of "Vcu Upgrade Notification" and the other has a subject of "Dear Vcu Mail User"....
Past | Posted by Steve Werby in the Technology Services: Alerts blog.
Dec
12
2008

Oak3 Unavailable »

Email Services is working to bring Oak3 back on-line. Users can connect to their alternate server, Aspen3, via the Notes client or IMAP....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
12
2008

eID Authentication Intermittent Failures »

Email Services is working with people at the Network Operating Center to resolve authentication issues which may not allow users to access their email via VCU Mail Anywhere or IMAP connections. Please check back for further updates. Faculty and Staff may also use the Notes client software to access their...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Dec
12
2008

Web Server Maintenance Set For Tuesday, Dec. 16 »

Web Services will be updating the web server that www.vcu.edu resides on this Monday, December 15. Maintenance will begin at 6 a.m. and will be completed no later than 8 a.m. During this maintenance period the www.vcu.edu website will not be available. Please contact the VCU Help Desk (828-2227, help@vcu.edu)...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Dec
11
2008

ImageNow Maintenance - Sunday, December 14, 2008, 10:00-11:00 a.m. »

On Sunday, December 14, 2008, from 10:00 a.m. to approximately 11:00 a.m., the UCC will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Dec
11
2008

Banner Self Service Unavailable Friday Evening »

The Administrative Systems group will be applying security patches to the Banner system beginning at 6 p.m. until 8 p.m. on Friday, December 12th. During this time Banner Self Service for faculty, staff and students will not be available. Banner Forms (INB) will also be unavailable during this time. Please...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Dec
10
2008

Oak2 Unavailable »

Email Services is working to bring Oak2 back on-line. Users can connect to their alternate server, Aspen2, via the Notes client or IMAP....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
9
2008

Update (12/12) December LANDesk Server Maintenance »

COMPLETE - Server maintenance will occur on all LANDesk servers between 5 am and 8am on Friday, December 12. All services should be restored by 8am....
Past | Posted by Mary Young in the Technology Services: Alerts blog.
Dec
9
2008

Upgrade To Cause VPN Service Interruption Thursday »

An upgrade to the servers used for Virtual Private Network access to many resources at VCU will take place on Thursday, December 11, beginning at 5 a.m. This work is expected to be completed by 8 a.m. During the upgrade all access via VPN to University resources will be interrupted....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Dec
8
2008

MCV Campus Phonemail Unavailable »

The Technology Services Help Desk has received reports that some on the MCV campus are unable to access their phonemail. Telecommunications staff are investigating at this time. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with questions or to report any access problems. Follow Technology Services at: http://www.ts.vcu.edu http://www.twitter.com/vcutechservices...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Dec
5
2008

Phishing Scam - Claiming to be from webmaster@vcu.edu »

VCU users are reporting that they have received phishing emails that ask the recipient reply to the email with their password. The emails have a blank subject, claim to be from Virginia Commonwealth University, have a sender name of "webmaster@vcu.edu" and an email address of "webalert@mailwebmaster.com". The email asks recipients...
Past | Posted by Steve Werby in the Technology Services: Alerts blog.
Dec
5
2008

System Upgrades For Banner on Sunday »

Technology Services Administrative Systems group will be performing upgrades to Banner this Sunday, December 7th, from 8 a.m until noon. During this time Banner Self Service for Faculty, Students and Staff will be unavailable as will Banner INB Forms. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Dec
5
2008

Email Servers Log File Errors »

Email Services is currently working to resolve log file errors on serveral servers. These issues will be resolved as quickly as possible. Users may connect to their alternate servers....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Dec
4
2008

Student Email Server VRAM4c Unavailable »

Student email server VRAM4c is unavailable for a short time, users can connect to their alternate server, VRAMIMAP4.vcu.edu or automatically via VCU Mail Anywhere....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
4
2008

Student Email Server VRAM11 Unavailable »

Student email server VRAM11 is unavailable for a short time, users can connect to their alternate server, VRAMIMAP11c.vcu.edu or automatically via VCU Mail Anywhere....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
4
2008

Oak4 Unavailable »

Email Services is working to bring Oak4 back on-line. Users can connect to their alternate server, Aspen4, via the Notes client or IMAP....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
4
2008

Aspen4 Unavailable »

Email Services is working to bring Aspen4 back on-line. Users can connect to their alternate server, Oak4, via the Notes client or IMAP....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
4
2008

Oak3 Unavailable »

Email Services is working to bring Oak3 back on-line. Users can connect to their alternate server, Aspen3, via the Notes client or IMAP....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
3
2008

Oak4 Unavailable »

Email Services is working to bring Oak4 back on-line. Users can connect to their alternate server, Aspen4, via the Notes client or IMAP....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Dec
3
2008

Sametime - Notes Instant Messaging is now available - 9:00 AM December 3, 2008 »

Sametime Instant Messaging is now available....
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Dec
3
2008

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, December 6, between 7:30 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.

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