January 2009 Archives

Student Email Server VRAM9 Unavailable »

Student email server VRAM9 is unavailable for a short time, users can connect to their alternate server, VRAMIMAP9.vcu.edu or automatically via VCU Mail Anywhere....

Student Email Server VRAM10 Unavailable »

Student email server VRAM10 is unavailable for a short time, users can connect to their alternate server, VRAMIMAP10.vcu.edu or automatically via VCU Mail Anywhere....

Campus Experiencing Intermittent Telephone Interruptions »

Some areas on campus are experiencing intermittent interruptions with their telephone services. VCU telecommunications staff are working to resolve. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions. NOTE: Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you...

IMAP Temporarily Unavailable - Oak4 »

Email Services is working to bring IMAP access back on-line on Oak4. Users can connect via the Notes client, VCU Mail Anywhere, or their alternate server, Aspen4.vcu.edu....

Aspen2 - Email Servers Log File Errors »

Email Services is currently working to resolve log file errors on Aspen2. This issue will be resolved as quickly as possible. Users may connect to their alternate servers....

Portal Maintenance Today at 4pm »

The myVCU portal will be down for maintenance today from 4pm - 5pm....

LANDesk Upgrade to 8.7 Service Pack 6 »

Service Pack 6 will be installed on the LANDesk Core servers starting Wednesday, January 28th at 9am. Included in this service pack are bug fixes, improvements to the Mac client, improved stability of the console, and improved support for Windows XP SP3 and Windows Vista SP1. Services will be intermitted...

Blackboard Access Issues - Resolved »

Update: Blackboard service has been restored as of 1:50pm. Blackboard is currently experiencing access issues. We are working as quickly as possible to isolate the cause and restore service. Meanwhile you will experience problems logging into Blackboard, and if you were already logged in, you were probably booted out. Additional...

Blackboard maintenance on Friday, January 23, 2009, starting at 4:00PM »

Blackboard will be down for maintenance on Friday, January 23, 2009 - starting at 4:00PM. Completed at 5:15pm....

Heavy network usage expected Inauguration Day (1/20/2009) »

Technology Services is expecting heavy network usage, both internal and external to the VCU network, on Inauguration Day, January 20, 2009. This could result in slow response times for web-based and other network dependent applications such as Blackboard, Banner Self Service, the myVCU portal, Mail Anywhere or any other systems...

Novell Server Maintenance Scheduled for Jan. 20, 2009 »

VCU departments who utilize central Novell servers should be aware that the VCU Computer Center will perform maintenance on these systems on Tuesday, January 20th, from 6 p.m. to 9 p.m. During this maintenance window these servers will not be available. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with...

New Worm Attack Can Affect PC's »

Various news services are reporting that a particularly nasty worm, Conficker, has already infected millions of personal computers. The best defense against the attack is to keep your computer up to date with the latest Microsoft Windows operating system patches. VCU's Sophos antivirus system can detect this attack and the...

VCU Blog Maintenance Tuesday (Jan. 20) Morning »

Web Services will be performing maintenance on the server hosting the VCU Blog service this Tuesday, January 20th, morning from 5 a.m. to 6 a.m. During this time any blogs hosted on blog.vcu.edu will be available for viewing but creating, editing, and commenting on any VCU blogs will not be...

Vram1 - Email Servers Log File Errors »

Email Services is currently working to resolve log file errors on Vram1. This issue will be resolved as quickly as possible. Users may connect to their alternate servers....

ImageNow Maintenance - Sunday, January 18, 2009 »

On Sunday, January 18, 2009, from 10:00 a.m., to approximately 11:00 a.m., the Computer Center will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window....

Update (1/16) - January LANDesk Server Maintenance »

COMPLETE - Server maintenance will occur on all LANDesk servers between 5 am and 8am on Friday, January 16. All services should be restored by 8am....

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, January 17, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

Domino Server - Oak2 is temporarily unavailable. »

Email Services is working to bring server access back on-line on Oak2. Users can connect via the Notes client, VCU Mail Anywhere, or their alternate server, Aspen2.vcu.edu....

IMAP Temporarily Unavailable - Aspen3 »

Email Services is working to bring IMAP access back on-line on Aspen3. Users can connect via the Notes client, VCU Mail Anywhere, or their alternate server, oak3.vcu.edu....

IMAP Temporarily Unavailable - Aspen3 »

Email Services is working to bring IMAP access back on-line on Aspen3. Users can connect via the Notes client, VCU Mail Anywhere, or their alternate server, oak3.vcu.edu....

Update (1/13) - LANDesk Server Maintenance - January 13 »

COMPLETE - The LANDesk Core servers will be rebooted between 6am and 7:30am due to LANDesk database on January 13. All services are expected to be restored by 7:30am....

Banner Unavailable Friday Night, Jan 9, For Maintenance »

Banner Self Service and INB Forms will be unavailable on Friday, January 9, from 6 p.m. to 7 p.m. due to system maintenance. Please feel free to contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions concerning this maintenance event. Follow Technology Services at: http://www.ts.vcu.edu http://www.twitter.com/vcutechservices NOTE: Virginia Commonwealth...

Email Server Maintenance - Saturday January 10, 2009 »

The Domino Server - Cedar - will be undergoing maintenance from 7:00 AM - 9:00 AM on Saturday January 10, 2009. During this time, SMTP mail will be routed through the backup SMTP server. Cedar is being relocated to new hardware....

Blackboard Downtime Maintenance – January 9, 2009, 4pm to midnight »

Blackboard Maintenance - Friday, January 9, 2009 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard/ Regards, The Blackboard Team...

IMAP Temporarily Unavailable - Aspen »

Email Services is working to bring IMAP access back on-line on Aspen. Users can connect via the Notes client, VCU Mail Anywhere, or their alternate server, oak.vcu.edu....

Faculty/Staff Domino Server Update: January 5, 2009 1:43 PM »

The storage area network hardware causing the slow disk response times has been replaced. Faculty/staff users should now be able to connect to Lotus Notes email via the Notes client, IMAP or the web....

VCUCard Online Card Office Unavailable »

The VCUCard online card office is experiencing an authentication issue at this time and is currently unavailable. Security and eID staffs have been asked to investigate. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions. NOTE: Virginia Commonwealth University, and all other reputable organizations, will never ask you...

Intermittent Authentication Issues - eDirectory and VCU Mail Anywhere »

Email Services is aware of intermittent issues with authentication to VCU Mail Anywhere to the eDirectory. Users should wait 15 minutes and try again. This issue continues to be investigated....

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Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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