February 2009 Archives

Feb
27
2009

UPDATE: Application Authentication Issues »

UPDATE: The authentication issues from this morning should be resolved now. If anyone experiences any issues with logging into campus systems please contact the Technology Services Help Desk (828-2227, help@vcu.edu) for assistance. This morning after scheduled maintenance to the central LDAP authentication systems some applications are not able to authenticate...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
26
2009

Vulnerability Alert - Adobe Flash Player »

A vulnerability has been reported in Adobe Flash Player, affecting version 10.0.12.36 and earlier (version 10.0.15.3 and earlier for Linux systems). The vulnerability is rated highly critical by Secunia and affects Flash Player on Windows, Mac OS X and Linux systems. Viewing a malicious Flash movie could result in the...
Past | Posted by Steve Werby in the Technology Services: Alerts blog.
Feb
26
2009

Sametime Instant Messaging Upgrade - February 28, 2009 »

The university's Sametime Instant Messaging server - Spruce - will undergo a hardware and software upgrade on February 28, 2009 from 8:00 am until 12:00 pm. During this time, instant messaging services will not be available. After the upgrade, if you are prompted for a password -- please use your...
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Feb
26
2009

UPDATE 3: Network Upgrade Thursday Morning Will Affect System Availability »

Update 3: Banner services is now back online. Thank you. UPDATE 2: Technology Services staff reports that voicemail service has been restored. Banner systems are still unavailable. UPDATE: Users may find that they cannot access Banner Self Service, Banner INB Forms, or voicemail this morning. Network Services is working to...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
25
2009

Banner Maintenance Scheduled For Friday, Feb. 27th »

An upgrade to the Banner system on Friday, February 27th, beginning at 6 p.m. will cause Banner Self Service for Faculty, Students, and Staff and Banner INB Forms to be unavailable until approximately 10 p.m. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions. NOTE: Don't be a...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
25
2009

Email Access via VCU Mail Anywhere and IMAP Available »

Email users should now be able to connect to their email accounts via VCU Mail Anywhere and IMAP. Users on VRAM1c, VRAM3c, and VRAM4c will need to connect to their alternate IMAP servers, vramimap1.vcu.edu, vramimap3.vcu.edu, or vramimap4.vcu.edu while these servers are being restarted, or automatically via VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
25
2009

VCU Mail Anywhere and IMAP Connectivity Intermittent »

VCU Mail Anywhere and IMAP service access continues to be intermittent. Users should try again in 15 minutes should authentication fail. Networking and eDirectory teams are reviewing this issue....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Feb
25
2009

Student Email Moving To The Cloud And We Need Your Input »

VCU is moving to a cloud computing student email solution. Cloud computing email means outsourcing an application such as email and making it available over the internet. New students will automatically be given access to the new email offering while current students may remain with the Lotus Notes platform or...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
25
2009

VCU is moving to a cloud computing student email solution. »

VCU is moving to a cloud computing student email solution. Cloud computing email means outsourcing an application such as email and making it available over the internet. This allows students to sign-up for and use without any concern about where, how, or by whom the compute cycles and storage are...
Past | Posted by Jim Yucha in the Technology Services: Alerts blog.
Feb
23
2009

Blackboard Downtime Maintenance – February 27, 2009 - 8:00pm to midnight »

Blackboard Maintenance - Friday, February 27, 2009 - 8:00pm to midnight. Please note that the start time is 8:00pm instead of our usual 4:00pm. This downtime will be used to switch back to the production database server. The Blackboard system has been temporarily running on a “failover” database due to...
Past | Posted by Jana Avery in the Technology Services: Alerts blog.
Feb
23
2009

Wireless Network Issues 2/23 »

The Technology Services Help Desk is receiving reports from the VCU community that some people are having trouble accessing the wireless network. The problem appears to be with pulling up the authentication page. Not everyone is affected at this time. Please contact the Help Desk (828-2227, help@vcu.edu) with any questions....
Past | Posted by Thomas Mattauch in the Technology Services: Alerts blog.
Feb
23
2009

ASPEN3 Restarting »

ASPEN3 Email Server is currently restarting. Users can connect to their alternate server, OAK3, via the Notes client or IMAP, or by changing their url string to OAK3.vcu.edu via VCU Mail Anywhere....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Feb
23
2009

ImageNow Maintenance - Saturday, February 28, 2009 »

On Saturday, February 28, 2009, we will be performing maintenance on the ImageNow system. ImageNow will not be available for the day....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Feb
20
2009

Vulnerability Alert - Adobe Reader and Adobe Acrobat »

A vulnerability has been reported in Adobe Reader and Adobe Acrobat, affecting versions 7, 8 and 9 (current version). The vulnerability is rated extremely critical by Secunia. To put the criticality in perspective, of the more than 600 vulnerabilities Secunia has reported in 2009, this is the first rated extremely...
Past | Posted by Steve Werby in the Technology Services: Alerts blog.
Feb
20
2009

Banner Services Unavailable Saturday, February 21 »

Banner Self-Service and INB Forms will not be available Saturday, February 21, beginning at 6 a.m. until 6 p.m. due to a system upgrade. Access is expected to be restored Saturday evening. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions or to report any issues with access...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
19
2009

Wireless Network Connectivity Issues »

The Technology Services Help Desk is receiving reports from the VCU community that some people are having trouble accessing the wireless network. The problem appears to be with pulling up the authentication page. Not everyone is affected at this time. Please contact the Help Desk (828-2227, help@vcu.edu) with any questions....
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
18
2009

Blackberry Server Walnut Special Maintenance February 21, 2009 - Complete 8:15 a.m. »

UPDATE - This maintenance is complete and all pending mail has been delivered to Blackberries. The Enterprise Blackberry Server, Walnut, will be unavailable from 7:00 a.m. until 8:00 a.m. February 21, 2009, for hardware maintenance. A system battery will be replaced in the Blackberry Server at this time. Mail being...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
18
2009

Wireless System Upgrade Scheduled For Feb. 19th »

In order to address some of the issues with the wireless system our vendor has recommended an upgrade to the wireless access point control modules. This change has been scheduled for this Thursday, February 19th, beginning at 5 a.m. until 7 a.m. All users logged onto to wireless network will...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
18
2009

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, February 21, between 7:00 a.m. and 10:00 a.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.
Feb
17
2009

OAK2 Restarting »

Oak2 Email Server is currently restarting. Users can connect to their alternate server, Aspen2, via the Notes client or IMAP, or by changing their url string to aspen2.vcu.edu via VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
14
2009

VRAM1 and VRAM1C Being Restarted »

Email Services is restarting VRAM1 and VRAM1C to resolve connectivity via VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
14
2009

Aspen2 Email Server Restarting »

Email Services is currently restarting Aspen2 to resolve connectivity issues. Users may connect to their alternate server via IMAP or the Notes client, Oak2, or by changing their url string to oak2.vcu.edu in VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
14
2009

Blackboard Status (Sat. Feb. 14, 2009 12:30pm) – System Back On-Line »

Blackboard Status (Sat. Feb. 14, 2009 12:30pm) – System Back On-Line Update: The Blackboard system is back up and running as of Saturday, Feb. 14 at 12:35pm. Please note that we had to go to the “failover” database and it may be slower then the “production” database. The plan will...
Past | Posted by Sheila Chandler in the Technology Services: Alerts blog.
Feb
13
2009

Blackboard maintenance - Feb 13, 2009, extended past midnight »

Due to unforeseen difficulties Blackboard will not be back online by midnight. Check http://blog.vcu.edu/blackboard for updates. Sorry for any inconvenience, The Blackboard Team...
Past | Posted by Sheila Chandler in the Technology Services: Alerts blog.
Feb
13
2009

VRAM11 Student Email Server Restarting »

Email services is currently restarting VRAM11. Students may connect to their alternate server via IMAP, vramimap11c.vcu.edu, or automatically via VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
13
2009

Special Maintenance - E-mail Servers: February 14, 2009 »

Maintenance will be performed on the E-mail system Saturday, February 14 between 7:00 a.m. and 9:00 a.m. During this time, fixes will be applied to the servers to improve IMAP stability and server reliability. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to...
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Feb
12
2009

Update (2/13) - February LANDesk Server Maintenance »

COMPLETE - Server maintenance will occur on all LANDesk servers between 5 am and 8am on Friday, February 13. All services should be restored by 8am....
Past | Posted by Mary Young in the Technology Services: Alerts blog.
Feb
12
2009

VRAM9 and VRAM11 Student Email Servers Restarting »

Email Services is currently restarting VRAM9 and VRAM11. Users may connect via their alternate server, vramimap9c.vcu.edu or vramimap11c.vcu.edu using IMAP, or automatically via VCU Mail Anywhere,...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
11
2009

Oak3 Email Server Restarting »

Email Services is currently restarting Oak3. Users may connect to their alternate server, Aspen3, via IMAP or the Notes client, or by changing their url string to aspen3.vcu.edu in VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
11
2009

Student Email Server VRAM9 Unavailable »

Student email server VRAM9 is unavailable for a short time, users can connect to their alternate server, VRAMIMAP9c.vcu.edu or automatically via VCU Mail Anywhere....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Feb
11
2009

VRAM9C Currently Unavailable »

Email Services is working to stabilize VRAM9c at this time. Users may connect to their alternate server, vramimap9.vcu.edu, via IMAP, or via VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
10
2009

ImageNow Maintenance - Sunday, February 15, 2009 »

On Sunday, February 15, 2009, from 10:00 a.m. to approximately 10:30 a.m., the Computer Center will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Feb
9
2009

Blackboard Downtime Maintenance – February 13, 2009, 4pm to midnight »

Blackboard Maintenance - Friday, February 13, 2009 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard/ Regards, The Blackboard Team...
Past | Posted by Jana Avery in the Technology Services: Alerts blog.
Feb
9
2009

Walnut - Blackberry Server Status - UPDATED 2:40 PM »

Email Services has stabilized the Blackberry server, users should expect normal performance at this time....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Feb
9
2009

Residence Hall Network Maintenace Planned For Wed., Feb 11 »

Network Services has announced that they will be performing residence hall network upgrades on Wednesday, February 11, 2009 beginning at 5 a.m. until 7 a.m. During this time, VPN access, wireless, and network connectivity from all of the residence halls will be unavailable. Please contact the VCU Help Desk (828-2227,...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
6
2009

Domino Server - Oak is being restarted - 3:23 PM February 6, 2009 »

The Domino Server - Oak - is being restarted at 3:23 PM on February 6, 2009. Users may connect to their secondary server - Aspen - via the Notes client, secondary IMAP connection or via VCU Mail Anywhere, by substituting the word "aspen" in the URL string....
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Feb
6
2009

Wireless Network Connectivity Issues »

Network Services is reporting that users in the following locations are experiencing problems with connecting to the wireless network: -Brand Center -McGuire Hall -Sanger Hall -School of Engineering -Snead Hall -Trani Life Sciences Network Services is investigating the problem at this time. Please contact the VCU Help Desk (828-2227, help@vcu.edu)...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
5
2009

GRC 4th Floor Power Supply Replacement Takes Place On Friday, Feb. 6 »

The backup power supple that supports the network equipment on the 4th floor of Gladding Residence Center (GRC) will be replaced beginning at 6:30 a.m. on Friday, February 6, 2009. This will cause users on the 4th floor to loose wired and wireless network connection for approximately 30 minutes. Please...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
5
2009

Blackberry Server Maintenance - February 7, 2009 »

Scheduled maintenance will be performed on the Blackberry Server Saturday, February 7, between 8:00 a.m. and 11:00 a.m. Access to e-mail may be obtained through VCU Mail Anywhere, or an IMAP connection or the Notes client. Once the maintenance is completed, queued mail will be delivered to the Blackberry devices....
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Feb
5
2009

Vulnerability Alert - Mozilla Firefox 3 »

There are highly critical vulnerabilities in version 3 of the Firefox browser. Details are available at Secunia. Mitigation is simply to upgrade to v3.0.6. I recommend doing so immediately by going to the menu bar and clicking "Help", followed by "Apply Downloaded Update Now..." and following the instructions. For those...
Past | Posted by Steve Werby in the Technology Services: Alerts blog.
Feb
5
2009

Banner Maintenance Scheduled For Friday, Feb. 6 »

Software updates to the Banner system will be performed this Friday, February 6, 2009, beginning at 6 p.m. The maintenance is expected to be completed by 9 p.m. During this time users will not have access to the Banner Forms (INB) or Banner Self-Service. Please contact the VCU Help Desk...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
4
2009

myVCU Portal Gartner.com Single SIgn-On Link Issue »

Some in the VCU campus community are experiencing problems with the Gartner.com Single Sign-On link available in the myVCU portal. Gartner provides research and advice to organizations on the technology sector and is available to all VCU students, faculty, and staff. The first time someone uses the link they are...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Feb
4
2009

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, February 7, between 8:00 a.m. and 1:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.

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