March 2009 Archives

Mar
31
2009

Network Maintenance Scheduled for Thursday, April 2nd »

Configuration changes to network switches will begin at 6 a.m. and should be completed by 7 a.m on Thursday, April 2nd. There will be a disruption to the network and telephones during this time. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions. NOTE: Don't be a phishing...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Mar
30
2009

Oak4 Restarting »

Email server Oak4 is restarting and will be available shortly. Users may connect to Aspen4 via the Notes client or IMAP or by changing their url string via the web to aspen4.vcu.edu/usermail#/mailfile.nsf....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
26
2009

Aspen Email Server Restarting »

Aspen is currently restarting and will be available shortly. Users may connect to Oak via the client or their imap connection....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
26
2009

Aspen4 Email Server Restarting »

Email Services is currently working on Aspen4 and the server will be restarted shortly. Notes client users can connect to their alternate server, Oak4, and imap servers may connect to oak4.vcu.edu. VCU Mail Anywhere users may change their url string to oak4.vcu.edu/usermail#/mailfile.nsf....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
25
2009

iTunes is back »

VCU iTunes University is now back online. The server issue that was causing the problem has been resolved by Apple Corporation. To access VCU iTunes content, please go to URL: http://itunes.vcu.edu....
Past | Posted by Jim Yucha in the Technology Services: Alerts blog.
Mar
25
2009

Oak2 Restarting »

Faculty staff email server Oak2 is restarting. Users may connect to their alternate server, Aspen2, via the Notes client automatically or via their alterate imap server, aspen2.vcu.edu. Users may change their url string to http://aspen2.vcu.edu/usermail#/mailfile.nsf to connect via VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
25
2009

iTunes U Inaccessible »

iTunes U is currently inaccessible. The server hosted by Apple that redirects requests to iTunes is currently down. Because this is hosted by Apple, we do not have an estimated time frame for when it will be available again....
Past | Posted by Stephen Grainer in the Technology Services: Alerts blog.
Mar
24
2009

Network Maintenance Scheduled For Wed. Morning (March 25th) »

Network devices used to secure certain elements of the VCU network appear to be causing problems with some traffic to and from servers. Until a final solution can be implemented the devices will be removed from the network on Wednesday morning, March 25th, at which time there will be a...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Mar
23
2009

Aspen2 Email Server Restarting »

Aspen2 is currently being restarted. Users may connect to their alternate server, oak2.vcu.edu via IMAP or by changing their url string to oak2.vcu.edu/usermail/mailfile.nsf or automatically via the Notes client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
23
2009

Oak2 Email Server Restarting »

Oak2 is currently being restarted. Users may connect to their alternate server, aspen2.vcu.edu via IMAP or by changing their url string to aspen2.vcu.edu/usermail/mailfile.nsf or automatically via the Notes client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
18
2009

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, March 21, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.
Mar
17
2009

Oak2 Email Server Restarting »

Oak2 is currently being restarted. Users may connect to their alternate server, aspen2.vcu.edu via IMAP or by changing their url string to aspen2.vcu.edu/usermail/mailfile.nsf or automatically via the Notes client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
17
2009

Oak2 Email Server Restarting »

Oak2 is currently being restarted. Users may connect to their alternate server, aspen2.vcu.edu via IMAP or by changing their url string to aspen2.vcu.edu/usermail/mailfile.nsf or automatically via the Notes client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
16
2009

Aspen Email Server Restarting »

Aspen faculty/staff email server is being restarted at 2:45 p.m. Users should automatically connect to their alternate server, OAK/VCU, via the Notes client or VCU Mail Anywhere or by connecting to their alternate IMAP client, oak.vcu.edu....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
16
2009

Oak2 Email Server Restarting »

Oak2 is currently being restarted. Users may connect to their alternate server, aspen2.vcu.edu via IMAP or by changing their url string to aspen2.vcu.edu/usermail/mailfile.nsf or automatically via the Notes client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
16
2009

Aspen Email Server Status »

Email Services is currently working on faculty/staff email server Aspen/VCU. The server will be restarted at approximately 10:35 a.m. Users should connect to their alternate server, Oak/VCU, via the Notes client or to their alternate imap connection, oak.vcu.edu. VCU Mail Anywhere users may access their email by changing their url...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
16
2009

VRAM7c Student Email Server Restarting »

Student email server VRAM7c is being restarted. Students may connect automatically via VCU Mail Anywhere to their alternate server, or via vramimap7c.vcu.edu via an IMAP client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
16
2009

VRAM10 Student Email Server Restarting »

Student email server VRAM10 is being restarted. Students may connect automatically via VCU Mail Anywhere to their alternate server, or via vramimap10.vcu.edu via an IMAP client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
16
2009

VRAM11 Student Email Server Restarting »

Student email server VRAM11 is being restarted. Students may connect automatically via VCU Mail Anywhere to their alternate server, or via vramimap11c.vcu.edu via an IMAP client....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
13
2009

Oak2 Email Server Restarting »

Oak2 is currently being restarted. Users may connect to their alternate server, aspen2.vcu.edu via IMAP or by changing their url string to aspen2.vcu.edu/usermail/mailfile.nsf or automatically via the Notes client....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
12
2009

VRAM11c Student Email Server Restarting »

Student email server VRAM11c is being restarted. Students may connect automatically via VCU Mail Anywhere to their alternate server, or via vramimap11.vcu.edu via an IMAP client....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
12
2009

ImageNow Maintenance - Sunday, March 15, 10-10:30 a.m. »

On Sunday, March 15, 2009, from 10:00 a.m. to approximately 10:30 a.m., the Computer Center will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window....
Past | Posted by Eric Doersch in the Technology Services: Alerts blog.
Mar
10
2009

A new Phishing Scam is being circulated »

A phishing scam is currently being circulated. If you receive an email with similar contents, please delete the message. Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. For...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
9
2009

Aspen4 Email Server Currently Unavailable »

Email Services is currently working on Aspen4, the Faculty/Staff email server. Users can connect via IMAP or the Notes client to their email on Oak4. The server will be available shortly....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
9
2009

Aspen Email Server »

Email Services is working to resolve issues with Aspen, a faculty/staff email server. Users should automatically connect to their alternate server, Oak, via the Notes client software or via VCU Mail Anywhere....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
8
2009

Aspen Email Server Currently Unavailable »

Email Services is currently working on Aspen, the Faculty/Staff email server. Users can connect via IMAP or the Notes client to their email on Oak. The server will be available shortly....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
8
2009

Intermittent Authentication Issues on All Notes Servers »

There are intermittent authentication issues on all Notes Services. Email Services is working to resolve the issue....
Past | Posted by Pam McGhee in the Technology Services: Alerts blog.
Mar
8
2009

Aspen and Oak HTTP Access is Currently Unavailable »

Aspen and Oak HTTP access is currently unavailable, Email Services is currently reviewing this issue. Access to your ASPEN and OAK account from the Notes Client or IMAP connectivity are available....
Past | Posted by Pam McGhee in the Technology Services: Alerts blog.
Mar
8
2009

The Aspen Address Book is available for authentication »

The Aspen Address Book is now available for authentication....
Past | Posted by Pam McGhee in the Technology Services: Alerts blog.
Mar
8
2009

The Oak Address Book is available for authentication »

The Oak Address Book is now available for authentication. Email Services is currently reviewing the issue on Aspen which is still unavailable for authentication....
Past | Posted by Pam McGhee in the Technology Services: Alerts blog.
Mar
8
2009

Aspen and Oak Address Books are currently unavailable for authentication »

The Aspen and Oak Address Books are currently unavailable for authentication. Email Services is currently reviewing this issue....
Past | Posted by Pam McGhee in the Technology Services: Alerts blog.
Mar
7
2009

Oak4 Restarting »

Oak4 email server is currently restarting. Users can connect via their alternate IMAP server, aspen4.vcu.edu, via the Notes client, or by changing their url string to aspen4.vcu.edu/usermail#/mailfile.nsf....
Past | Posted by Joe Lichtenstein in the Technology Services: Alerts blog.
Mar
4
2009

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, March 7, between 7:00 a.m. and 1:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...
Past | Posted by James Pociluyko in the Technology Services: Alerts blog.
Mar
3
2009

Execution Control List Alert for Lotus Notes Client Users - March 3, 2009 »

Lotus Notes client users may see an Execution Control List dialog box warning box with the name 'Marie L Scott' in the contents. Please select 'Start trusting the signer to execute this action.' This change is being implemented as part of the preparation for the Lotus Notes 8.5 client upgrade...
Past | Posted by Marie Scott in the Technology Services: Alerts blog.
Mar
2
2009

VCU Closed Monday, March 2 »

VCU is closed today and operating under Plan 1. All day and evening classes on both the Monroe Park and MCV Campuses are canceled and all faculty, staff and administrative offices are are closed. More here. NOTE: Don't be a phishing victim - VCU and other reputable organizations will never...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.
Mar
2
2009

Sametime Instant Messaging Upgraded »

The Sametime Instant Messaging server has been upgraded and has been configured to use the eDirectory for authentication. This will allow users to use their eID and eID password for authentication to Sametime on their Notes workstation as well as on mobile devices and users will be prompted to insert...
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
1
2009

Oak4 Restarting »

Oak4 email server is currently restarting. Users can connect via their alternate IMAP server, aspen4.vcu.edu, via the Notes client, or by changing their url string to aspen4.vcu.edu/usermail#/mailfile.nsf....
Past | Posted by Connie Lowery in the Technology Services: Alerts blog.
Mar
1
2009

System Maintenance Scheduled For Monday, March 2, May Affect Access to VPN, Clean Access, & Wireless Network »

Equipment maintenance on the system used to provide authentication for services such as VPN, Clean Access, & access to the VCU wireless network will take place on Monday, March 2, beginning at 5 a.m. This maintenance is expected to be finished by 7 a.m. VCU community members who access these...
Past | Posted by Sam Kennedy in the Technology Services: Alerts blog.

Technology Services Weblogs

Need Help?

If you need immediate assistance, please contact the Help Desk at (804) 828-2227 or submit a ticket online. You can also submit feedback through our Feedback form above or leave a comment on specific blog entries.

Don't Get Phished

Don't be a phishing victim - VCU and other reputable organizations will never use email to request that you reply with your password, social security number or confidential personal information. Learn more about phishing »

Follow Us On Twitter

What is Technology Services?

Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

Archives by Month

2009
2008
2007
2006