April 2009 Archives

Student Email Server VRAM4 Restarting »

Student email server VRAM4 is restarting. Students may connect to their alternate server, vramimap4c.vcu.edu via IMAP or automatically via VCU Mail Anywhere....

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, May 2, between 7:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

Phishing Scam - "IMPORTANT VCU.edu® Account NOTICE" »

IT staff have discovered a phishing scam email which ask the recipient to reply with their password. Both take advantage of the recipient's fear and present a sense of urgency. One email has a subject of "Vcu Upgrade Notification" and the other has a subject of "IMPORTANT VCU.edu® Account NOTICE"....

Survey Website Is Available »

Technology Services staff reports the server that hosts the survey.vcu.edu website is now back online. All surveys that were active prior to the hardware failure should now be available again. Please contact the Technology Services Help Desk (828-2227, help@vcu.edu) with any questions. NOTE: Don't be a phishing victim - VCU...

New Email Phishing Scheme - Do Not Respond »

There are reports from the VCU community that they have received a phishing email purportedly from the "Database Information Technology service" concerning a maintenance cycle and asking for the user's username and password. VCU and other reputable organizations will never use email to request that you reply with your password,...

Student Email Server VRAM10c Restarting »

Student email server VRAM10c is restarting. Students may connect to their alternate server, vramimap10.vcu.edu via IMAP or automatically via VCU Mail Anywhere....

LANDesk On Demand Remote Control (ODRC) will be upgraded to use new security protocols. »

On-Demand Remote Control (ODRC) will be moved to the new LANDesk Management Gateway appliance. This coincides with the upgrade to the 4.0 version of the LANDesk@VCU website. All ODRC users have been notified directly of the specifics of this change. If you experience any issues or have any questions, please...

Upgrade LANDesk@VCU Website »

The existing LANDesk@VCU website will be replaced with version 4.0 starting at 6:00am on Friday, April 24th. The site should be back on-line no later than 8:00am. Access to the website will be restored once configuration changes have been made to IIS and the new files tested for consistency with...

Power Upgrade in Sanger Hall Computer Room Scheduled for Thursday, April 23 »

Network devices located in a Sanger Hall computer room will be moved to electric circuits that are tied to an emergency generator. The switch over may momentarily disrupt network and telephone connectivity in Sanger Hall during this time. Facilities Management will be providing temporary power to minimize the impact to...

VRAM10c Restarting »

Email Servers if working on VRAM10c, student email server. Students may connect to their alternate server, vramimap10.vcu,edu via IMAP or automatically via VCU Mail Anywhere. VRAM10c will be available shortly....

Blackboard Content System Access Issues »

The Blackboard servers have been restarted and the Content System is now functioning properly. We will continue to research the cause of the issue. ********************************************************************************************************* The Blackboard Content System is experiencing problems which are preventing user access. To prevent further complications and to restore the Content System functionality, we...

ImageNow Maintenance - Sunday, 4/19/09, 10:00 - 10:30 a.m. »

On Sunday, April 19, 2009, from 10:00 a.m. to approximately 10:30 a.m., the Computer Center will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window....

Update: Help Desk Online Support Request System Unavailable »

Update: The online request system is available again. The online application (supportcenter.vcu.edu) that allows customers to submit and review requests for assistance is currently unavailable. Technology Services staff are aware of the problem and working to resolve. Please contact the VCU Help Desk (828-2227, help@vcu.edu) with any questions. NOTE: Don't...

VRAM6 Restarting »

Email Servers if working on VRAM6, student email server. Students may connect to their alternate server, vramimap6c.vcu,edu via IMAP or automatically via VCU Mail Anywhere. VRAM6 will be available shortly....

Scheduled Maintenance - E-mail Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, April 18, between 7:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

VRAM12 Restarting »

Email Servers if working on VRAM 12, student email server. Students may connect to their alternate server, vramimap12.vcu,edu via IMAP or automatically via VCU Mail Anywhere. VRAM12 will be available shortly....

Blackboard Regularly Scheduled Maintenance Completed (Friday, April 10) at 04:30pm. »

Please email blackboard@vcu.edu or call the Help Desk at 828-2227 if you experience any problems. Regards, Blackboard Team...

LANDesk 8.8 Upgrade To Be Completed April 22 »

The LANDesk upgrade to version 8.8 will begin Monday, April 13 and end Tuesday, April 22. Access to the LANDesk consoles will be interrupted during this time, but On-Demand Remote Control and the LANDesk@VCU website should remain fully functional. If you experience any problems during the upgrade, please submit a...

VRAM10 Student Email Server Restarting »

Student email server VRAM10 is being restarted. Students may connect automatically via VCU Mail Anywhere to their alternate server, or via vramimap10c.vcu.edu via an IMAP client....

Oak3 Restarting »

Email server Oak3 is restarting and will be available shortly. Users may connect to Aspen3 via the Notes client or IMAP or by changing their url string via the web to Aspen3.vcu.edu/usermail#/mailfile.nsf....

Aspen Restarting »

Email server Aspen is restarting and will be available shortly. Users may connect to Aspen via the Notes client or IMAP or by changing their url string via the web to Oak.vcu.edu/usermail#/mailfile.nsf....

Aspen4 Restarting »

Email server Aspen4 is restarting and will be available shortly. Users may connect to Aspen4 via the Notes client or IMAP or by changing their url string via the web to Oak4.vcu.edu/usermail#/mailfile.nsf....

VRAM7 Email Server Restarting »

VRAM7 is being restarted. Students may connect to their alternate server, vramimap7c.vcu.edu, or automatically via VCU Mail Anywhere....

Blackboard Downtime Maintenance - April 10, 2009 - 4:00pm to midnight »

Blackboard Maintenance - Friday, April 10, 2009 - 4:00pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at: http://blog.vcu.edu/blackboard/ Regards, The Blackboard Team...

VRAM7 Student Email Server Restarting »

Student email server VRAM7 is being restarted. Students may connect automatically via VCU Mail Anywhere to their alternate server, or via vramimap7c.vcu.edu via an IMAP client....

Scheduled Maintenance - Email Servers »

Scheduled maintenance will be performed on the E-mail system Saturday, April 4, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere,...

VRAM5c Student Email Server Restarting »

Student email server VRAM5c is being restarted. Students may connect automatically via VCU Mail Anywhere to their alternate server, or via vramimap5c.vcu.edu via an IMAP client....

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Technology Services is responsible for implementing and supporting the technology used around campus, such as the network, phones, enhanced classrooms, and Internet-based systems including myVCU, Blackboard, email, and more.

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