« August 2006 | Main | October 2006 »

September 21, 2006

Toshiba To Recall 340,000 Batteries

Toshiba said it would replace about 340,000 laptop computer batteries made by Sony worldwide, the latest in a string of Sony battery woes.

The batteries, used in Dynabook and Dynabook Satellite laptops manufactured between March and May this year, could fail on the road because of problems with storing and transmitting power

Toshiba battery exchange information, including the specific model numbers involved, can be found at http://bxinfo.toshiba.com.

See more information at: http://www.informationweek.com/news/showArticle.jhtml?articleID=193003353

September 20, 2006

Network Equipment Maintenance and E-mail Server Maintenance - September 21, 2006 5:30 - 7:00 AM

UPDATED: September 21, 2006 6:59 AM. Network equipment maintenance is still on-going. At this time, users will not be able to access their e-mail. The e-mail servers will be restarted after the network maintenance is completed. Please return to this site for further updates.

Student E-mail Servers Experiencing Intermittent Connectivity

E-mail Services is working with Network Services to resolve the intermittent connectivity issues to the student VRAM mail servers via the internet. Please check back for further alerts.

Faculty Staff E-Mail Servers Experiencing Network Connectivity Issues

E-mail Services is working with Network Services to resolve connectivity issues to the Aspens/Oaks Faculty Staff mail servers.

September 18, 2006

E-mail Server Maintenance: Aspen, Aspen2, Aspen3, Aspen4

The e-mail servers: Aspen, Aspen2, Aspen3, Aspen4 will be shut down today, September 18, 2006 at 5:00 PM. The outage is required for an operating system change. The servers will return to service at approximately 5:25 PM. During this time, users can connect to Oak, Oak2, Oak3, Oak4. Please contact Doctor Notes at dnotes@vcu.edu or the Technology Services HelpDesk at 828-2227 for assistance.

E-mail Outages Intermittent

E-mail Services is working to resolve the intermittent outages being experienced this morning on the Faculty/Staff mail servers.

September 16, 2006

Scheduled Maintenance Aspen Mail Servers Saturday, September 16

All Aspen Faculty Staff Servers will be unavailable Saturday morning, September16, from 8 a.m. - 12:00 p.m. as they undergo routine maintenance. During this time, users can connect to their alternate Oak servers. Please call the Technology Services Helpdesk at 828-2227 for assistance.

September 15, 2006

E-mail Connectivity Intermittent

E-mail Services is working with Network Services to determine what is causing intermittent connectivity issues to the e-mail servers. Please check back for further updates.

September 12, 2006

Aspen3 and Aspen4 Faculty Staff Mail Servers Unavailable

E-mail services is working to resolve performance issues on Aspen3 and Aspen4. Users should connect to their alternate server, Oak3 or Oak4. Please contact the Technology Services Helpdesk at 828-2227 for assistance.

September 8, 2006

Apple Battery Recall Information

On August 24, 2006, Apple announced the iBook G4 and PowerBook G4 Battery Exchange Program. Apple has determined that certain lithium-ion batteries containing cells manufactured by Sony Corporation of Japan pose a safety risk that may result in overheating under rare circumstances. The affected batteries were sold worldwide from October 2003 through August 2006 and were used with 12-inch Book G4 and 12-inch PowerBook and 15-inch PowerBook G4 computers. Apple is voluntarily recalling the affected batteries and has initiated a worldwide exchange program to provide customers with a replacement battery, free of charge.

It’s important to note that only certain iBook G4 and PowerBook G4 batteries are affected. The chart below will help you identify the battery models and serial numbers that apply to your iBook or PowerBook. To view the model and serial numbers labeled on the bottom of the battery, you must remove the battery from the computer. The battery serial number is printed in black or dark grey lettering beneath a barcode.

If the first 5 digits of your battery’s 12-digit serial number fall within the ranges noted below, please order a replacement battery or batteries immediately through Apple’s battery program website. Please note you'll be asked for your serial number and a shipping address when you visit this page.

Computer modelBattery model Battery serial number range
12-inch iBook G4A1061ZZ338 – ZZ427
3K429 – 3K611
6C519 – 6C552 ending with S9WA, S9WC, or S9WD
12-inch PowerBook G4A1079ZZ411 – ZZ427
3K428 – 3K611
15-inch PowerBook G4A1078 and A1148<

3K425 – 3K601
6N530 – 6N551 ending with THTA, THTB, or THTC
6N601 ending with THTC

After serial number verification, a new battery will be shipped to you free of charge. You may exchange up to three batteries through the website. When you receive the replacement battery, please use the same shipping packaging and the included prepaid shipping label to return the recalled battery to Apple. If you do not have access to the website listed above, or if you have more than three batteries to exchange, please contact your Apple Account Manager or call Apple at 1-800-APL-CARE (1-800-275-2273) between 8:00 a.m. and 8:00 p.m., central standard time, seven days a week, for further assistance.

If you have additional questions, Apple has provided a handy FAQ about this program.

Aspen3 Faculty Staff Mail Server Intermittent Outages

E-mail Services continues to experience intermittent outages on Aspen3 Monday morning. Users should switch to their alternate server, Oak3. For assistance doing this, please contact the Technology Services Helpdesk at 828-2227. If connecting via the web, change the server name in the url string from aspen3 to oak3, i.e. http://oak3.vcu.edu/usermail1/mailfile.nsf to gain access to your alternate server.

Aspen3 Faculty/Staff Mail Server Available

Aspen3 was brought back on-line around 9 p.m. Thursday evening. Please contact the Technology Services Helpdesk at 828-2227 if you require assistance with your e-mail.

September 7, 2006

Aspen3 Faculty/Staff Mail Server Experiencing Outages

E-mail services continues to work on Aspen3. Intermittent outages can be expected throughout the evening of September 7. Users should connect to their alternate server, oak3, and change change the url string via a web browser to connect to their alternate server as necessary, i.e. http://oak3.vcu.edu/usermail/filename.nsf or call the Helpdesk at 828-2227 for further assistance.