The download site for the Notes client software is currently unavailable. Please contact Doctor Notes (dnotes@vcu.edu) for further assistance.

Posted by at 12:49 PM | Permalink

E-mail access via mobile notes, http://mobile.vcu.edu, is currently unavailable. E-mail can be accessed via the Notes client, VCU Mail Anywhere, myVCU Portal, or an IMAP client.

Posted by at 12:47 PM | Permalink

The Blackboard system will be down for maintenance, Friday, June 22, 2007 from 4pm to midnight. Completed at 11:51pm on June 22, 2007.

Blackboard Regularly Scheduled Maintenance is the second and fourth Friday of the month.

Posted by at 3:32 PM | Permalink

The mail routing issue involving mail to and from mcvh-vcu.edu has been corrected. VCU and VCUHS Network Services staff have resolved the network issue which caused mail routing to fail.

Posted by at 8:47 AM | Permalink

A hardware problem with the Cabell Library router has caused it to fail. A new router is being installed at this time. Buildings north of Floyd Ave and south of West Franklin Street will be affected and will not have network connectivity or phone service until the new router is in place. This includes, but is not limited to, Cabell Library, Hibbs Building, Shafer Court Dining Center, Student Commons, Moseley House, Ginter House, and Founders Hall. More information to follow when available.

Update (2:47 p.m.): Network connectivity to the locations above is expected later this afternoon. If you have a question or concern please call the Technology Services Help Desk at 828-2227.

Update (3:05 p.m.): Network connectivity is coming back now. Sites should see connectivity in the next few minutes. If your connection does not return in the next 30 minutes please call the TS Help Desk at 828-2227.

Posted by at 2:26 PM | Permalink

Scheduled maintenance will be performed on the E-mail system Saturday, June 16, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your alternate server using an IMAP connection or the Notes client.

Posted by at 7:00 AM | Permalink

Beginning at 8 p.m. the voicemail platform will be unavailable to maintenance. Callers will be unable to leave messages and users will be unable to access their voicemail boxes during this time. Voicemail is expected to be available again Saturday. Please call the Technology Services Help Desk with any questions at 828-2227 or via email at help@vcu.edu.

Posted by at 10:22 AM | Permalink

We are seeing Alltel service return to Blackberry devices at this time. Your queued mail should arrive shortly.

Posted by at 10:46 AM | Permalink

Blackberry data service to Alltel devices is currently unavailable nationally. We will continue to monitor the status and post an update when service is restored.

Posted by at 10:42 AM | Permalink | Comments (0)

Reports are surfacing from the VCU community about receiving a number emails sent by the Virginia Credit Union and Chesterfield Federal Credit Union asking for account or survey information. These are not being sent by these credit unions and should be deleted immediately. These emails are an attempt by scammers to gather account information from customers of the credit unions. VCU's scanners are beginning to recognize these emails as junk and they are being quarantined as they are received by the email system.

If you receive an email with a offer that seems to be too good to be true, it often is. Don't reply to these emails or click on any link contained in the email. Financial institutions will never send an email asking for account information from a customer. If you have any questions please contact the Technology Services Help Desk at 828-2227.

Posted by at 1:15 PM | Permalink | Comments (0)