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A problem with the eID system may cause problems for users who log into many online resources at VCU. Not all systems are affected and if a user has already logged into a system such as Mail Anywhere they should be fine as long as they stay logged in. VCU Computer Center staff is working to correct the problem. If you have any questions please contact the Technology Services Help Desk at 828-2227.
Scheduled maintenance will be performed on the E-mail system Saturday, November 3, between 6:00 a.m. and 10:00 a.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your alternate server using an IMAP connection or the Notes client.
Sametime Instant Messaging is now available. University Computer Center staff have corrected the server hardware/operating system issues. If you have any questions about using Sametime Instant Messaging please contact Doctor Notes at dnotes@vcu.edu.
UPDATE - Power has been restored to McGuire Hall. Network and telephone connectivity is now available again. Thank you.
Please contact the Technology Services Help Desk with any questions at 828-2227.
Blackboard is now up! Thank you for your patience and support during this extended maintenance period.
Blackboard will be down past midnight Saturday, October 27. Look for additional postings concerning the status of Blackboard early Saturday morning. We apologize for any inconvenience. Thank you!
Update (3:25 p.m.) - Access to the HR & Fiscal modules of Banner is now available again. Thank you for your patience.
Update (2 p.m.) - Banner self-services for students, faculty, and staff have been restored. Administrative services (HR/Fiscal) are still being worked on and are not available at this time. More information will be posted when available.
Banner Self-services and production modules were taken out of service as of 12:45 this afternoon (Oct. 26, 2007) due to issues with two key data tables. This means there is currently no access to student or employee self-services as well as administrative personnel and fiscal functions. We expect the system will be down for at least two hours. Additional information will be posted as it comes available. Please contact the Technology Services Help Desk with any questions at 827-2227.
Just a reminder that the Daylight Saving Time (DST) end-date was moved this year from October 28, 2007 to November 4, 2007. Microsoft released an update in January of this year to address the DST rule changes for the dates that DST went into effect and issued an additional update in August 2007. Apple issued an update earlier this year that patch their systems and the company has not indicated that any additional patches are needed at this time. If automatic updates has been turned on or systems have been manually patched on a regular basis no additional action should be required. However, if the automatic software update service is not enabled or if manual updates have not been regularly applied to a system it is important that this is done prior to October 28, 2007 as not doing so can disrupt various calendar dependent services.
Additional information is available at http://www.dstpatch.com/ and at Microsoft's DST site: http://support.microsoft.com/gp/cp_dst. Please contact the Technology Services Help Desk at 828-2227 with any questions or concerns.
Due to the nature of the work that needs to be done during the October 26th Blackboard downtime period, the system may be down past midnight.
Check http://blog.vcu.edu/blackboard/ for updates during downtime.
Regards,
The Blackboard Team
On Sunday, 10/21/07, from 7:30 a.m. until approximately 8:00 a.m., the University Computer Center will be performing maintenance which will affect ImageNow services.
During this time, the ImageNow server will be unavailable.
Scheduled maintenance will be performed on the E-mail system Saturday, October 20, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your alternate server using an IMAP connection or the Notes client.
There is a major power outage on the Monroe Park Campus due to a transformer failure. Numerous buildings are affected, particularly along Franklin street and parts of Grace and Broad streets. Network and telephone connectivity is not available in the affected areas at this time.
Service is not expected to be restored until at least 4:30pm.
On Friday, 10/12/07, from 5:30 a.m. until approximately 6:00 a.m., the University Computer Center will be performing maintenance which will affect ImageNow services.
During this time, the ImageNow server will be unavailable.
The Sametime Instant Messaging service (spruce.vcu.edu) is now available via the Notes client and VCU Mail Anywhere.
Scheduled maintenance will be performed on the E-mail system Saturday, October 6, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your alternate server using an IMAP connection or the Notes client.
Network Services will be working to replace faulty equipment that is affecting wireless connectivity in Brandt, Johnson, and Rhoads Halls. This work is scheduled to begin at 5:30 a.m. Wednesday, Oct. 3, and be completed by 8:30 a.m. Please contact the Technology Services Help Desk at 828-2227 with any questions.
The Blackberry Server underwent a successful hardware and Blackberry Enterprise software upgrade on Saturday, October 6, 2007, between 8:00 AM and 12:00 PM.