An upgrade to the VCU Technology Services Help Desk Ticket system will take place beginning Friday, March 7th at 6:30 am and should be completed by early Monday morning, March 10th. While the server is being upgraded, the ticket system will not be available for use. If you have a technology problem to report during that time, please email help@vcu.edu or call the Technology Services Help Desk at 828-2227. We apologize for any inconvenience this may cause.