Scheduled maintenance will be performed on the Sametime instant messaging server - Spruce - on Saturday, May 3, 2008, from 8 a.m. - 10 a.m. During this time instant messaging will be unavailable.

Posted by at 5:28 AM | Permalink

E-mail Services will be performing special maintenance to Faculty Staff e-mail servers Oak, Oak2, Oak3, and Oak4 between 8 a.m. and 9 a.m. Saturday, April 26, 2008. During this maintenance window, users may access their mail via VCU Mail Anywhere automatically, via their alternate Aspen server via IMAP clients, or by switching to their alternate Aspen server via the Notes client.

Posted by at 12:27 PM | Permalink | Comments (0)

Maintenance has been completed on VRAM1C-6C and VRAM7-12 and these servers are now available to users.

Posted by at 1:35 PM | Permalink | Comments (0)

The ePhones e911 system is being upgraded beginning at 6 p.m. on Friday, April 25. e911 calls will continue to work during the upgrade, however, ePhones IP stations should not be moved between 6 p.m. on Friday and 7 a.m. on Monday, April 28, as the e911 database will reference the old location during the upgrade process. Please contact the Technology Services Help Desk should you have any questions or need assistance.

Posted by at 7:20 AM | Permalink

04/24/2008 - Server maintenance has been completed

UCC will be performing some critical maintenance on the LANDesk VCUnet core server on Thursday, April 24th starting at 6:30 AM. All LANDesk services should be restored on this server by 7:30 AM.

Posted by at 11:00 AM | Permalink

E-mail Services is working to bring VRAM10C back on-line. Students should connect to their alternate server, VRAMIMAP10.VCU.EDU via imap or automatically via the web.

Posted by at 11:29 AM | Permalink | Comments (0)

The myVCU portal has experienced a failure of the main database server and most features of the portal are currently unavailable. A temporary portal is in place at https://my.vcu.edu with links to the major applications. You will need to sign into each application separately, using your eId and password.

Due to the seriousness of the problem, we expect that it may take up to 24 hours to fully restore service.

Thanks,
The myVCU Portal Team

Posted by at 7:34 AM | Permalink

Some members of the VCU community may have received an email with the subject line of "Tax Refund". This is not a legitimate email from the IRS. Form the IRS website:

"The IRS does not initiate taxpayer communications through e-mail. In addition, the IRS does not request detailed personal information through e-mail or ask taxpayers for the PIN numbers, passwords or similar secret access information for their credit card, bank or other financial accounts."

If you did receive this email, delete it immediately and do not open or view any attachments. Please contact the Technology Services Help Desk with any questions or concerns about phishing scams such as this one. Thank you.

Posted by at 9:43 AM | Permalink

Special maintenance to upgrade VRAM 1-6 to Solaris 10 in preparation for the upgrade to Domino 8 has been completed. These servers are now available for access.

Posted by at 5:27 AM | Permalink | Comments (0)

Vram5 is now available. Thank you for your patience.

Posted by at 6:47 PM | Permalink | Comments (0)

The schedule for this month's server maintenance is April 10 and April 15. All services should be restored by 7am.

Posted by at 1:29 PM | Permalink

For your planning purposes, we would like to alert you that on Sunday, April 13, 2008, from 7:30 a.m. to approximately 8:00 a.m., the UCC will be performing maintenance on the ImageNow servers. ImageNow will not be available during this scheduled maintenance window.

Posted by at 7:24 AM | Permalink

04/08/2008 5:10pm - System maintenance is complete.

We will be performing LANDesk System Maintenance Tuesday, April 8, 2008 from 4pm until 5pm. We will be applying a fix to the servers to improve system performance. Inventory and Security scans and Software deployments will be interrupted during this time.

Posted by at 8:54 AM | Permalink

Scheduled maintenance will be performed on the E-mail system Saturday, April 5, between 8:00 a.m. and 3:00 p.m. This is an extended maintenance period as part of the preparation to upgrade to Domino 8. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your alternate server using an IMAP connection or the Notes client.

Posted by at 9:09 AM | Permalink | Comments (0)

Student e-mail server VRAM5 is now available. All pending mail has been delivered.

Posted by at 10:52 PM | Permalink