Technology Services News tag:blog.vcu.edu,2008:/tsnews/38 2008-08-05T16:43:20Z Movable Type 3.34 Canceled***Blackboard Downtime Maintenance – August 8, 4pm to midnight tag:blog.vcu.edu,2008:/tsnews//38.25241 2008-08-04T20:49:32Z 2008-08-05T16:43:20Z Aug. 5th Update: The regularly scheduled Blackboard downtime maintenance for Friday, August 8, 4pm to midnight has been CANCELED. The system will not be taken down. The next scheduled maintenance will be Friday, September 12, 4pm to midnight. For further... Aug. 5th Update: The regularly scheduled Blackboard downtime maintenance for Friday, August 8, 4pm to midnight has been CANCELED. The system will not be taken down.

The next scheduled maintenance will be Friday, September 12, 4pm to midnight.

For further assistance contact:
Technology Services Help Desk Contact Information
Phone: 828-2227
Email: blackboard@vcu.edu
Help ticket: http://www.ts.vcu.edu/helpdesk/
Blackboard FAQ: http://faq.vcu.edu/ts/

Bb Training/Instructional Assistance
http://www.pubinfo.vcu.edu/training/it/search.asp (enter Keyword: Blackboard)
Center for Teaching Excellence - http://www.vcu.edu/cte/

]]> DNS vulnerability tag:blog.vcu.edu,2008:/tsnews//38.24862 2008-07-25T13:51:50Z 2008-07-26T04:50:39Z There's a critical vulnerability which affects unpatched DNS (Domain Name System) implementations. As a result, if your computer is configured to use a DNS server which is vulnerable, when you access an Internet resource (website, email, IM, etc.) you could... There's a critical vulnerability which affects unpatched DNS (Domain Name System) implementations. As a result, if your computer is configured to use a DNS server which is vulnerable, when you access an Internet resource (website, email, IM, etc.) you could be connected to a service controlled by an attacker instead of the intended service.

For your personal computers, it's likely that the DNS server you use is controlled by your ISP. To check if the DNS server used by your personal computer is vulnerable, visit DoxPara and click "Check My DNS".

Computers connected to the VCU network use DNS servers operated by VCU. Patching of VCU's DNS servers is complete.

]]> Blackboard Downtime Maintenance – July 25, 4pm to midnight tag:blog.vcu.edu,2008:/tsnews//38.24794 2008-07-22T16:29:45Z 2008-07-25T23:00:18Z Blackboard Maintenance - Friday, July 25, 2008 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month. If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard... Blackboard Maintenance - Friday, July 25, 2008 – 4pm to midnight. Blackboard Maintenance is the second and fourth Friday of the month.

If unforeseen circumstances cause the system to be down past midnight updates will be posted to the Blackboard system announcement blog at:

http://blog.vcu.edu/blackboard/

Regards,
The Blackboard Team

For further assistance contact:
Technology Services Help Desk Contact Information
Phone: 828-2227
Email: blackboard@vcu.edu
Help ticket: http://www.ts.vcu.edu/helpdesk/
Blackboard FAQ: http://faq.vcu.edu/ts/

Bb Training/Instructional Assistance
http://www.pubinfo.vcu.edu/training/it/search.asp (enter Keyword: Blackboard)
Center for Teaching Excellence - http://www.vcu.edu/cte/

]]> Email Servers Aspens Now Available - Work Continues Vram7c-12c tag:blog.vcu.edu,2008:/tsnews//38.24754 2008-07-20T19:51:20Z 2008-07-21T17:05:05Z Faculty Staff email servers Aspens are now available. Work continues on Vram7c - 12c. They should be available within the next hour. User can connect using their alternate vramimap7.vcu.edu - vramimap12.vcu.edu server via IMAP, or automatically via the web.... Faculty Staff email servers Aspens are now available. Work continues on Vram7c - 12c. They should be available within the next hour. User can connect using their alternate vramimap7.vcu.edu - vramimap12.vcu.edu server via IMAP, or automatically via the web.

]]> Email Servers Interrupted - Aspens and VRAM 7c - 12c tag:blog.vcu.edu,2008:/tsnews//38.24753 2008-07-20T17:55:16Z 2008-07-20T19:51:09Z Email Services is working with staff at the University Computer Center to resolve connectivity to email servers Aspens and VRAM 7c - 12c. Users can connect to their alternate servers, oak.vcu.edu, oak2.vcu.edu, oak3.vcu.edu, oak4.vcu.edu, or vramimap7c-12c.vcu.edu, or automatically via the... Email Services is working with staff at the University Computer Center to resolve connectivity to email servers Aspens and VRAM 7c - 12c. Users can connect to their alternate servers, oak.vcu.edu, oak2.vcu.edu, oak3.vcu.edu, oak4.vcu.edu, or vramimap7c-12c.vcu.edu, or automatically via the internet. This alert will be updated regularly until resolution.

]]> Blackboard up at 11:55 AM - Sunday, July 20th tag:blog.vcu.edu,2008:/tsnews//38.24750 2008-07-20T16:57:11Z 2008-07-20T16:57:40Z Blackboard up again -- 11:55 AM - Sunday, July 20th... Blackboard up again -- 11:55 AM - Sunday, July 20th

]]> Student email servers Vram7c, Vram9c and Vram11c unavailable tag:blog.vcu.edu,2008:/tsnews//38.24749 2008-07-20T16:38:20Z 2008-07-20T18:05:33Z Email Services is working to resolve issues with Vram7c, Vram9c and Vram11c. Students may connect to imap via Vramimap7.vcu.edu, Vramimap9.vcu.edu and Vramimap11.vcu.edu. Please contact Help Desk at 828-2227 for further assistance.... Email Services is working to resolve issues with Vram7c, Vram9c and Vram11c. Students may connect to imap via Vramimap7.vcu.edu, Vramimap9.vcu.edu and Vramimap11.vcu.edu. Please contact Help Desk at 828-2227 for further assistance.

]]> Blackboard down again for continued storage maintenance tag:blog.vcu.edu,2008:/tsnews//38.24748 2008-07-20T16:25:19Z 2008-07-22T16:31:13Z We apologize for this sudden inconvenience. Blackboard will be taken down again for continued maintenance of storage devices. We will post to Blackboard Alerts again once the Blackboard application is up. Thank you! Blackboard staff... We apologize for this sudden inconvenience. Blackboard will be taken down again for continued maintenance of storage devices. We will post to Blackboard Alerts again once the Blackboard application is up.

Thank you!
Blackboard staff

]]> Blackboard is up - 10AM, Sunday, July 20th tag:blog.vcu.edu,2008:/tsnews//38.24745 2008-07-20T15:34:50Z 2008-07-20T16:26:10Z The application is back up on all Blackboard servers as of 10 AM, Sunday, July 20th. We apologize for any inconvenience this may have caused. Thank you! Blackboard Staff... The application is back up on all Blackboard servers as of 10 AM, Sunday, July 20th. We apologize for any inconvenience this may have caused. Thank you!

Blackboard Staff

]]> Phishing Scam - "UPGRADE YOUR EMAIL ACCOUNT!!!" tag:blog.vcu.edu,2008:/tsnews//38.24712 2008-07-17T15:46:43Z 2008-07-23T13:39:23Z Members of the VCU community are reporting that they have received emails with a subject of "UPGRADE YOUR EMAIL ACCOUNT!!!". These messages claim to be from the "vcu.edu web Team" and ask the recipient to email their "Email ID" and... Members of the VCU community are reporting that they have received emails with a subject of "UPGRADE YOUR EMAIL ACCOUNT!!!". These messages claim to be from the "vcu.edu web Team" and ask the recipient to email their "Email ID" and "Password". VCU's Technology Services staff will never ask you to email your password. Per VCU's Password Standard:

Passwords must be kept secret and must not be shared.

and

Passwords must not be inserted into email messages or other forms of electronic communication...

If you receive this email, or one like it, please delete it and do not respond to it.

]]> Storage System Maintenance Will Affect Online Services Availability tag:blog.vcu.edu,2008:/tsnews//38.24701 2008-07-17T13:00:29Z 2008-07-24T14:21:38Z The VCU Computer Center will be performing maintenance on the central server storage network on Sunday, July 20, from 8 a.m. until 10 a.m. This will affect the availability of some systems such as Blackboard and ImageNow during this maintenance... The VCU Computer Center will be performing maintenance on the central server storage network on Sunday, July 20, from 8 a.m. until 10 a.m. This will affect the availability of some systems such as Blackboard and ImageNow during this maintenance window. Please contact the Technology Services Help Desk should you experience any problems or for any questions at 828-2227.

]]> Scheduled Maintenance - E-mail Servers tag:blog.vcu.edu,2008:/tsnews//38.12802 2008-07-16T10:34:31Z 2008-07-19T16:05:59Z Scheduled maintenance will be performed on the E-mail system Saturday, July 19, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server... Scheduled maintenance will be performed on the E-mail system Saturday, July 19, between 8:00 a.m. and 12:00 p.m. During this maintenance window, access to e-mail may be unavailable on your primary server. Access to your e-mail via your alternate server should be available automatically when accessing through VCU Mail Anywhere, or via your alternate server using an IMAP connection or the Notes client.

]]> Blackboard servers will be taken down Sunday, July 20th from 8am to 10am tag:blog.vcu.edu,2008:/tsnews//38.24622 2008-07-14T17:35:09Z 2008-07-20T15:37:11Z Blackboard servers will be taken down Sunday, July 20th from 8am to 10am. The Central storage server will be down for two hours for required maintenance. The system will be shutdown after Saturday backups complete, 8am Sunday morning.... Blackboard servers will be taken down Sunday, July 20th from 8am to 10am.
The Central storage server will be down for two hours for required maintenance.
The system will be shutdown after Saturday backups complete, 8am Sunday morning.

]]> myVCU portal downtime, 7/11/08, 6:30am - 7:30am tag:blog.vcu.edu,2008:/tsnews//38.24441 2008-07-09T19:26:33Z 2008-07-11T18:40:57Z The myVCU portal will be down for maintenance from 6:30am to 7:30am on Friday, July 11th, 2008.... The myVCU portal will be down for maintenance from 6:30am to 7:30am on Friday, July 11th, 2008.

]]> ImageNow Maintenance - Sunday, July 13, 2008, 10:00 - 10:30 a.m. tag:blog.vcu.edu,2008:/tsnews//38.24440 2008-07-09T18:09:58Z 2008-07-15T13:50:03Z On Sunday, July 13, 2008, from 10:00 a.m. to approximately 10:30 a.m., the UCC will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window.... On Sunday, July 13, 2008, from 10:00 a.m. to approximately 10:30 a.m., the UCC will be performing maintenance on the ImageNow server. ImageNow will not be available during this scheduled maintenance window.

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