I am so fed up with Verizon. I can't believe how insane my phone bill is. I hardly ever use the phone. Except to talk to my mom and she lives 10 minutes away. In May I received a bill for $71.12 - way too high for a phone bill, so I went online and took a look around to see if I could save any money.
Here is my verizon account for a couple months.
Following are my Verizon Services :
Current Verizon Plan: Verizon Regional Package Extra
5/16/2007 $71.12
Insane. Why is Verizon so damn expensive?
Verizon Plan: Verizon Regional Package
Posted date Amount
6/22/2007 $75.99
I went to the Regional Package and assumed it would be cheaper. Turns out it doesn't even include long distance. So my bill was higher and I didn't even have the ability to call long distance. What kind of scam is that? Grrrrr...makes me so mad!
Here's the 6/22/2007 break down:
Monthly Rates 6.50 ( This is the fee for a dial tone. Shouldn't the Packaged Service at least come with a freaking dial tone?)
Packaged Service
Verizon Regional Package 37.95
Optional Service
Monthly Rates 3.99
Verizon Monthly Charges May 23, 2007 thru Jun 22, 2007 $48.44
Verizon Tax, Surcharges and Other Fees $5.84
Verizon Additions and Changes $7.84
Total for Miscellaneous Charges and Credits USBI $13.87
Total Bill: $75.99 (ZERO LONG DISTANCE)
So I went back online and changed my plan yet again. This time I thought well let see how great this Freedom plan is. Unlimited Long Distance sounded nice, I thought it would be cheaper especially since I found I was being charged for hidden extras I never use. I dumped 3 way calling, call interceptor, and something else which I had to search and search for. They did not make it easy to dump these. I only kept call waiting and caller ID.
Verizon Plan: Verizon Freedom Essentials
New Charges (as of 6/23/2007)
Verizon 79.84
Amount Billed: (Total New Charges Due Jul 22,2007) 79.84
Here's the 6/23/2007 break down:
Monthly Rates 6.50 ( This is the fee for a dial tone.)
Optional Service
Monthly Rates $3.99
Packaged Service
Verizon Freedom Essentials 44.99
Verizon Monthly Charges Total: $55.48
You subscribe to Verizon Freedom Essentials(sm), which includes Regional Essentialsprovided by Verizon-VA and Unlimited Long Distance provided by Verizon Long Distance. ($12.95 of the total package price of $44.99 is associated with long distance services).
Verizon Additions and Changes 7.58
Verizon Tax, Surcharges and Other Fees $7.90
Other Provider(s) 8.88
Total Bill: $79.84
I just can't get a break. I'm really thinking hard about going to a VOIP service. I'm definitely going to check it out. I'll post again as soon as I find out more about Voic Over IP.
Continue reading "Frustrated & Mad at Verizon" »